E-Commerce AssociateM.M. LaFleur Hybrid - New York City
Who are we?
We're a group of go-getters who are passionate about reimagining the way women shop and dress for work and life. We get inspiration from our customers, and everything we design has a purpose and a human touch. We think big, but we sweat the details, and we take our work (but never ourselves) seriously. We're steady but nimble, thanks to a whip-smart, energetic team that's not afraid to be scrappy. We are perfectionists who sometimes spill on our clothes-we own our mistakes, turn challenges into growth, and evolve as we learn. We embrace ambiguity, celebrate weird ideas, and love a work in progress. We are kind but direct, and we practice Kizukai-a Japanese word that means "empathy in action." We are incredibly proud of the team we've built, and we're excited to continue evolving as we grow.
About the Role:
M.M. LaFleur is looking for a detail-oriented and highly organized E-Commerce Associate to support day-to-day operations across our online store. This role is ideal for someone who thrives on precision, stays focused on getting tasks done right and on time, and is genuinely curious about how AI tools can make e-commerce work smarter and faster. This is a hybrid role based in New York City, with 3 in-office days at our NYC headquarters.
What You'll Do:- Support daily site operations, merchandising updates, and content maintenance across the Shopify platform
- Execute product uploads, pricing updates, and inventory changes with a high degree of accuracy
- Assist with QA across the site, catching errors before they reach customers
- Manage recurring tasks tied to promotions, launches, and seasonal campaigns
- Partner with cross-functional teams (marketing, merchandising, creative) to ensure e-commerce initiatives are executed on time
- Identify opportunities to use AI tools to streamline repetitive tasks, improve reporting, or speed up workflows
- Monitor site performance and flag issues or inconsistencies proactively
- Assist with coordinating and executing product photoshoots, including prepping samples, tracking shot lists, and ensuring assets are organized and delivered on time
- What You Bring 2-3 years of experience in e-commerce, digital operations, or a related field
- Hands-on experience with Shopify (Shopify Plus a plus)
- Exceptional attention to detail - you catch what others miss
- Strong task management skills; you keep multiple workstreams organized and moving
- Comfort with using AI tools (e.g., ChatGPT/Claude, AI-assisted workflows) to improve efficiency
- A proactive, ownership-oriented mindset
- Strong written and verbal communication skills
- Ability to work in-office on a hybrid basis in NYCNice to Have
- Experience in fashion, apparel, or DTC retail
- Familiarity with tools like Klaviyo, Google Analytics, or similar e-commerce platforms
This is a hybrid position based out of our corporate office in midtown Manhattan. This role should work from the office 3 days per week.
If you are a New York City applicant:
The estimated pay range for this role, based in New York City, is $66,000-72,000.This role will be eligible to participate in our company's equity program, 401k program, and benefits.
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.
The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.
