Job Description:
SUMMARYTo perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests, which contributes to an overall positive experience. This is part time position, with the potential for full-time work.
PRIMARY RESPONSIBILITIES:
Registers and assigns rooms toIssue room keys and give instructions to guests as appropriate. Stamps mail in the out Transmits and receives messages using equipment such as telephone, fax and switchboard. Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions Keeps records of room availability and guests'Computes bills, collects payment and makes changes for Make, confirm, modify and cancel reservations forMay post charges such as room, food, or telephone by hand orMay make restaurant, transportation or entertainment reservations forMay deposit guests' valuables in hotel safe or safe depositKNOWLEDGE AND SKILL REQUIREMENTSMust have good customer relations skills. A friendly and professional tone and actions are vital. Must be able to speak clearly and listen carefully. Requires a high school diploma or equivalent.
WORKING CONDITIONS:
Lifting 20 Ibs. maximum with frequent lifting and/or carrying objects weighing up to 10 lbs. requires walking or standing to a significant degree. Talking. Hearing. POTENTIALTransitioning to a higher paying administrative job or other jobs in the organization. Health, Dental, Vision benefits available after qualifications are met.
