AI-Driven CX Learning & Development Lead

Benchling, Inc. is seeking a Learning & Development Manager to own CX learning and partner education. You will build self-serve courses, manage the LMS, and ensure scalable content delivery across three personas: internal, customers, and partners. A strong focus on AI-assisted content creation and a high-quality learner experience is essential. You will collaborate with Knowledge & Digital Experience teams, influence roadmaps, and deliver impactful learning that ties to product adoption and