Job Description:
As an Area Supervisor, you own the success of your market. That means managing service delivery across a portfolio of apartment communities, leading a team of Service Valets, and being the face of Ally Waste to the property managers you serve. It's equal parts field leadership and relationship management - you'll spend meaningful time on-site with your team and clients, not behind a desk. This is a role for someone who thrives on accountability, takes pride in building a strong team culture, and knows that consistent execution is what earns client trust over time.
What You'll Do:- Daily Operations
- Oversee service delivery across your assigned district, ensuring nightly valet trash and recycling pickups are completed correctly and on time.
- Recruit, hire, onboard, and develop your team of Service Valets.
- Conduct regular property inspections to verify service quality and resident and valet compliance.
- Provide on-call support to your team and communities as needed.
Client Relationships:
Build and maintain strong working relationships with property managers through regular site visits and prompt communication.
Proactively identify and resolve service issues before they become client concerns.
Ensure daily delivery of valet reports to designated property staff.
Team & Operations:
Coach and develop your team members, identifying growth opportunities and providing regular feedback.
Maintain accurate records across customer, associate, and operational reporting.
Support new community launches including container distributions and onboarding coordination.
Drive to properties within your district and to the inventory warehouse as needed.
Uphold and promote all safety policies; report incidents thoroughly and promptly.
Requirements:
Proven experience leading a team in a field operations, service, or facilities environment.
Strong communication skills - you're comfortable building relationships with both frontline workers and property management clients.
Highly organized and self-directed; able to manage competing priorities across multiple sites without losing the details.
Valid driver's license with a clean driving record.
Comfortable spending significant time in the field daily.
Nice to Have:
Experience in waste management, property management, facilities services, or a similarly distributed field operation.
Background in hourly workforce management - recruiting, scheduling, and developing part-time staff.
Familiarity with CRM tools or operations management software.
Benefits:- Competitive salary
- Company vehicle and gas card
- Medical, dental, vision, and life insurance 401(k)
- Paid time off
- Pet insurance
- Room to grow quickly in a rapidly expanding company
About Ally WasteAlly Waste is a nationally recognized valet trash and recycling provider serving apartment communities, student housing, and senior living facilities across the country. Our mission is simple: keep communities cleaner, residents happier, and properties running smoothly.
We're a company built on the belief that the people doing the work are the ones who make the difference. That means investing in our team, holding ourselves to high standards, and treating everyone - colleagues, clients, and residents - with respect. If you're someone who takes pride in a hard day's work and wants to be part of a growing company that actually values its people, you'll fit right in here.
Pre-Employment Screening:
Employment may be contingent upon successful completion of background screening, motor vehicle record review, and drug testing, as relevant to the position and in accordance with all applicable federal, state, and local laws. Screening may include testing for marijuana where permitted by relevant regulations. Compliance with all screening requirements is a condition of employment.
