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Lead Customer Call Center Supervisor at nc | Kimble Group

Lead Customer Call Center Supervisor

ncRaleigh, NC

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Lead Customer Call Center Supervisor

ncRaleigh, NCMid L4

First-Line Supervisors of Office and Administrative Support Workers First-Line Supervisors of Transportation Workers, All Other Customer Service Representatives

Telemarketing Bureaus and Other Contact Centers Regulation and Administration of Transportation Programs Other Support Activities for Road Transportation

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NC Department of Transportation is seeking a Program Coordinator II (S) to supervise the DMV call center team in Nash County. You will promote, monitor, and document workflow while handling complex customer inquiries and irate situations in a fast-paced environment. Qualifications include a bachelor's degree (or equivalent) and experience; knowledge of NC statutes and MS Office is preferred. The role emphasizes leadership, policy explanation, and collaboration with management to ensure service

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Level

Mid L4

Location

Raleigh, NC

Occupation

First-Line Supervisors of Office and Administrative Support Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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