Call Center Agent
acr1 com commercial roofingMuncie, IN
Call Center Agent
acr1 com commercial roofingMuncie, INJunior L3
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsCustomer Service Representatives
APPLY NOW (opens in a new tab)Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses who have roofing concerns. No Residential calling. Essential Duties & Basic Tasks Contact prospective Business to Business (B2B) customers to ascertain needs and opportunities, via telephone in our onsite call center. No Residential calling During calls gather all relevant information, including size, age, and owner contact information for building/roof. Enter data into customer contact database for review and approval by sales staff. Maintain accurate and up to date information in database. Goals Generate at least TWO actionable leads per week. Making minimum outbound call requirements per day
Qualifications:
Must be 18 years of age.
High school diploma or GED preferred.
Basic computer knowledge including the use of Outlook, Excel, and Word are helpful. The position also requires telephone skills, and minimum basic computer and typing skills.
Some experience in a CALL CENTER or TELEMARKETING is preferred, but not required.
Having knowledge of Microsoft access is preferred, but not required.
Must be able to pass Pre-Employment Drug Screen.
Provide 2 forms of I-9 Citizenship approved identification.
Skills & Abilities:
Honest, dependable, self-motivated, persuasive, good communication skills. Outgoing people person who is also able to handle high pressure moments while keeping a positive mind set. Ability to work in a team-oriented environment. Must have excellent customer service phone skills.
Working Conditions:
Position requires the ability to work in close contact with other Call Center Agents (Lead Generators) in a call center office environment. This job will be a sitting position for a large portion of your day.
Matching similar jobs
Level
Junior L3
Location
Muncie, IN
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago