Adventure Troop Member - West Dundee

Job Description: Adrenaline Monkey is an adventure and performance training facility thoughtfully designed for individuals and groups of any size, age, or ability. With a variety of active challenges, we know our guests (aka Warriors) will embrace adventure and be entertained with purpose for hours at a time. At Adrenaline Monkey, guests can experience: Ninja Warrior Obstacle Courses (including elevated courses!)Boulder WallsAerial Courses Vertical Adventures

An Adventure Troop Member is responsible for a varying number of activities throughout their shift, providing participants with a high-quality experience. Daily activities include, but are not limited to: Check-in members and customers for daily activities Ensure correct equipment is available for the adventure course, and proper set up of all play areas Ensure events start on time and are paced accurately Provide supervision on adventure elements as needed Keep supervisor informed of issues and updates Assist in program coordination Be knowledgeable about prices, programming, and events Resolve all guest concerns and complaints and/or direct to the appropriate Manager Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary Know and enforce the facility's policies, procedures, and rules Opportunities to provide adventure instruction and coach youth (based on experience) Complete special projects, daily assignments, and other duties as directed by management Supervision Received: An Adventure Troop Member reports directly to the Supervisor/Manager on Duty. Experience, Education, & Other Skills: Have the ability to work with a wide variety of ages from pre-school through adult Have sports experience or an interest to learn Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance are necessary Excellent communication skills, both verbal and written Must be detail-oriented and have outstanding organizational skills Ability to multi-task and prioritize Ability to remain calm and focused in difficult and stressful situations Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members Must take personal initiative for the betterment of the team and facility Commitment to the safety and well-being of others Working Conditions and Physical Demands: Must be able to lift 40 pounds waist high Will be required to stand for extended periods of time Able to enter information on computers The facility has intermittent noise