PW4000 Program Fleet Chief (Onsite)

Company Overview: At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

Role Overview: The PW4000 Program Management team is seeking a Program Fleet Chief. This rare and unique opportunity will utilize your positive relationship building, excellent technical skills and demonstrated leadership. The fleet chief is a member of the integrated program management team (IPMT) with responsibility to the fleet-wide customer health point-of-view, especially as it relates to response and resolution of issues of product safety, reliability, dependability and technical concern. Successful fleet chiefs demonstrate strong technical problem solving and decision-making ability, coupled with outstanding communication and teamwork skills and an ability to interact with all levels of the organization including customers and external regulatory bodies if needed.

What You Will Do: Responsible for maintaining the reliability and dependability of the overall engine program. This role has both customer facing activities along with a meaningful project management role with Engineering, through both direct customer meetings and working with our field offices supporting the customers. Run the FAA FAR 21.3 process, tracking and aiming to closure reportable events in collaboration with the FAA.Work with customers and engineering to identify root cause on issues and rapidly address safety or airworthiness issues through fleet management actions. Monitor and analyze fleet metrics to rank key engine removal and delay/cancellation drivers to identify and prioritize required engineering and communications activities. Raise awareness on emerging issues internally and externally. Provide customers timely and accurate communications and presentations on technical issues impacting their operations. Prepare and deliver briefings to the airline operators, as well as interfacing with the airframers on fleet events, investigations, and communications. Partner with Customer Technical Service, Engineering, and Tech Pubs to ensure visibility and clarity of all customer communications - Service Bulletins, Part technical investigation reports, All Operator Communications and technical customer responses. Work with the cross-functional team to assess potential impacts to the fleet for shop visit forecast and spare parts requirements.

Qualifications You Must Have: Bachelor's Degree and 10 years of experience; Or Advanced Degree and 7 years of experience to include the following: Engineering, operations, program management and project management experience.