Kemper Corporation is hiring: ServiceNow Systems Administrator in jacksonville
kemperJacksonville, FL
Kemper Corporation is hiring: ServiceNow Systems Administrator in jacksonville
Computer Systems AnalystsNetwork and Computer Systems AdministratorsComputer Systems Engineers/Architects
Overview:
As a Jr. ServiceNow Systems Administrator, you will oversee daily ServiceNow administration, configuration, and maintenance to support IT service management. You’ll collaborate with business units to translate needs into enhancements that boost efficiency and productivity. You’ll design, test, and implement upgrades, and produce service reports to drive data-informed decisions. This on-site role offers growth in a customer-focused insurer with a culture that values development and work-life balance.
Responsibilities:
Administer and maintain ServiceNow platform day-to-day operations (configuration, catalog, reporting) Gather and analyze service data, develop and maintain enterprise service management software Design, build, test, implement, and enhance service management software and features Translate business requirements into practical enhancements; prioritize based on time, scope, and cost/benefit Determine upgrade parameters for smooth integration and efficiency Develop and execute comprehensive test plans for upgrades and enhancements Monitor and analyze data to improve service management and application development performance Assist in end-user training on service management software, processes, and procedures Perform other duties as assigned
Key requirements:
6 months minimum ServiceNow Admin experience Admin Certification or working towards certification within 90 days Education equivalent to a college degree in Information Technology, Programming, Computer Science, Computer Engineering or related work experience Onsite work at Jacksonville, FL office Stakeholder communication Analytical thinking Problem-solving ServiceNow administration IT Service Management software Service catalog maintenance
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Level
Senior L5
Location
Jacksonville, FL
Occupation
Computer Systems Analysts
Industry
Computer Systems Design Services
Posted
today