Field Support Technician A client of Innova Solutions is immediately hiring for Field Support Technician.
Position Type:
Full-time Contract Duration: 6 Months Location: Richmond, VAPrimary Roles & Responsibilities: Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Measure, install, and pull wires through conduits for all circuitries. Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. Perform upgrades and additions to cabling infrastructure systems to increase functionality and usability. Patching cabling between network equipment and customer's network Installation of power cables from equipment to power supply in rack/cabinet/closet Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets. Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches etc.)Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels Provide hardware break-fix services for network infrastructure Perform network closet clean-up, switch port optimization, and survey work as needed. Perform onsite call-through, data, voice, website and security testing Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of advanced services such as wireless Install equipment and maintain WIFI Systems, wireless router, roof mounted antenna and other infrastructure and technologies to provide wireless communications capabilities across clients' networks and data computing infrastructure. Ideal Candidate will have: Valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder. Working smartphone to access company email and company ticketing system. Basic cabling tools/technician tools. Proficient in utilizing technical tools such as cable testers and fiber testers. Requires experience in working in communications closets. Basic knowledge of data communications networking. Able to assist in troubleshooting issues. Understand network terminology and familiarity with IP phones.5 years of experience in data communications. Basic knowledge of Cisco Phones, switches and routers. Basic knowledge of local and wide area networking. High school diploma or equivalent. This position is only open to applicants who can be engaged on a W-2 basis. Pay Range*: $26 - $28/hr. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
