Customer Intake Specialist

Key responsibilities: Monitor and manage queues for new orders, updates, and service cancellations Navigate healthcare portals to gather necessary information for order processing Handle daily communications via phone and email with customers and care managers Required qualifications Minimum associate degree in a healthcare-related field (preferred) Proficiency in the Microsoft Office suite of applications Authorized to work in the United States without visa sponsorship Ability to type at least 40 WPM Successful completion of a background check and FBI fingerprinting