Registrar

Position Summary: Lane College seeks a principled and forward-thinking Registrar to lead the Office of the Registrar within the Division of Academic Affairs. Reporting to the Provost and Vice President for Academic Affairs, the Registrar serves as the institution's chief steward of the academic record and is accountable for the integrity, accuracy, security, and confidentiality of all student records from matriculation through degree conferral. The Registrar provides strategic and operational leadership for registration, course and classroom scheduling, the academic calendar and catalog, grading and academic standing, transfer articulation, Credit for Prior Learning, degree audit and graduation clearance, and transcript and enrollment services. The position ensures full compliance with the Family Educational Rights and Privacy Act (FERPA), federal Title IV enrollment-reporting obligations, NCAA Division II certification requirements, and U.S. Department of Veterans Affairs education-benefit certification, as well as Lane College policy and applicable accreditation standards. Essential Functions and Responsibilities Strategic and Academic Leadership Align the services and priorities of the Office of the Registrar with the College's mission, strategic pillars, and academic objectives. Provide vision, strategy, and continuous-improvement leadership for registration and academic-records services. Advise the Provost and academic leadership on enrollment, registration, and records matters, including the operational and student-impact implications of policy decisions. Serve as a trusted institutional authority on academic regulations and the full lifecycle of the student record. Academic Records, Compliance, and Data Governance Serve as the official custodian of the academic record, maintaining its integrity, accuracy, security, and confidentiality. Serve as the College's primary authority on FERPA; develop, interpret, and enforce policies governing the access, release, and protection of student education records, and provide related training to faculty and staff. Direct enrollment certification and provide data for reporting to external agencies, including the National Student Clearinghouse and federal reporting to the U.S. Department of Education (IPEDS, in coordination with Institutional Research). Certify enrollment status in support of federal financial aid (Title IV), coordinating with Financial Aid on enrollment verification, satisfactory academic progress, and related compliance. Administer NCAA Division II initial- and continuing-eligibility certification in partnership with Athletics and the Faculty Athletics Representative. Serve as, or supervise, the institution's School Certifying Official for U.S. Department of Veterans Affairs education benefits and military-connected student certification. Establish and maintain records-retention, records-disposition, and disaster-recovery/business-continuity protocols for the academic record, consistent with legal and accreditation requirements. Serve as a primary point of contact for internal and external auditors on matters of academic records and enrollment reporting. Registration, Scheduling, and Academic Operations Direct registration and oversee the development and publication of the academic calendar and the term schedule of classes. Oversee classroom and instructional-space allocation and optimize course scheduling in collaboration with academic divisions. Produce and maintain the academic catalog as the official record of curricular and degree requirements, in coordination with academic divisions and faculty governance. Administer grade processing, grade changes, and academic-standing actions - including honors/Dean's List recognition and academic probation, suspension, and dismissal - in accordance with College policy. Manage registration and transcript holds and coordinate their resolution with responsible offices. Degree Progress, Articulation, and Completion Oversee transfer-credit evaluation and articulation, including the maintenance of articulation agreements and reverse-transfer practices, in coordination with academic divisions. Administer the evaluation and posting of Credit for Prior Learning consistent with College policy and accepted professional standards. Direct degree-audit configuration and maintenance, graduation applications, degree clearance, and certification of degree completion. Coordinate diploma production and partner with the Office of the Provost on commencement, including the accurate identification and recognition of degree and honors candidates. Technology and Systems Lead strategy, implementation, optimization, maintenance, and training for the systems supporting registrar functions - including the student information system and the degree-audit, scheduling, and curriculum-management platforms (e.g., Thesis Elements/CAMS, Coursedog, and Curriculum Inventory Management) - in collaboration with Information Technology and faculty governance. Represent the Office of the Registrar on the implementation team for the planned transition to a new Student Information System (SIS), leading the student/records module. Apply data and reporting tools to analyze enrollment trends, course demand, and completion outcomes, and to prepare accurate statistical reporting for internal decision-making and external reporting. Evaluate and, where appropriate, adopt automation and emerging technologies, including AI-enabled tools, to improve service quality and operational efficiency - exercising sound judgment regarding privacy, ethics, data security, and regulatory requirements. Policy, Collaboration, and Institutional Service Collaborate with faculty, Division and Department Chairs, Program Coordinators, and the Provost in the development, review, and consistent application of academic policy; recommend amendments and adjudicate policy exceptions within delegated authority. Support institutional accreditation and substantive-change processes (e.g., SACSCOC) by providing accurate records, data, and documentation. Serve on academic and administrative committees and working groups in alignment with institutional priorities. Partner with Admissions and Enrollment Management, Financial Aid, Student Affairs, Business and Finance, Athletics, Information Technology, and Institutional Research to streamline student transactional processes that support matriculation, retention, and graduation. Supervision and Administration Recruit, supervise, develop, and evaluate the professional and support staff of the Office of the Registrar, fostering a culture of accuracy, accountability, and service. Develop and manage the budget for the Office of the Registrar and oversee related procurement and resource planning. Establish, document, and assess office policies, procedures, and service standards, pursuing continuous improvement in quality and efficiency. Other Duties Remain current on federal and state laws, regulations, accreditation standards, and emerging best practices in academic records, registration, and student data. Perform other related duties as assigned by the Provost and Vice President for Academic Affairs.

Qualifications: Minimum Qualifications Bachelor's degree from a regionally accredited institution. Five (5) years of progressively responsible experience in higher education registrar operations, academic-records administration, or a closely related area. Two (2) years of supervisory experience. Working knowledge of academic policies and regulations and of the academic-records lifecycle. Strong knowledge of registrar operations, FERPA, and higher education compliance frameworks. Demonstrated success supervising and developing professional staff and leading cross-functional administrative operations. Demonstrated experience with student information systems and academic software. Demonstrated experience designing efficient workflows, redesigning business processes, and implementing automation to improve service quality, compliance, and operational performance.

Preferred Qualifications: Master's degree from a regionally accredited institution. Experience with relevant enterprise platforms (e.g., Coursedog, Thesis Elements/CAMS, Banner/Ellucian, and degree-audit, scheduling, and curriculum-management systems), including system implementations, integrations, and migrations. Experience managing multiple academic calendars and terms. Experience evaluating or leveraging AI and other technology-enabled solutions in student services, operations, or administrative processing, with sound judgment regarding privacy, ethics, and regulatory requirements. Demonstrated ability to analyze and interpret data and to prepare clear, usable reports for diverse College constituencies. Experience collaborating on academic policy development and implementation. Demonstrated ability to coordinate the diverse activities of separate operating units and individuals toward common goals. Strong interpersonal and communication skills, with a strong service orientation and the ability to build trust across the campus community. Demonstrated commitment to, and experience advancing, the mission of a Historically Black College or University and serving a diverse student body through culturally responsive practice.