Job Description:
Job Description Re-Roof Superintendent - Custom Homes Division Company: Crown Residential Services
Location: Fort Myers, FL
Job Type: Full-Time
Division:
Custom Homes / Re-RoofJoin Our Team Crown Residential Services is seeking an experienced Re-Roof Superintendent to join our Custom Homes Division in Fort Myers. This is not just a production-focused superintendent position. Our Custom Homes Division works directly with homeowners, and exceptional customer service is a top priority. The ideal candidate combines strong residential roofing knowledge with excellent communication, organization, and problem-solving skills. You will oversee re-roof projects from start through completion while serving as a key point of contact for homeowners and ensuring every project reflects our standards for quality, professionalism, safety, and customer satisfaction.
Responsibilities:
Oversee residential re-roof projects from pre-construction through final completion.
Coordinate roofing crews, subcontractors, materials, deliveries, inspections, and project schedules.
Communicate regularly and professionally with homeowners regarding schedules, project progress, expectations, and concerns.
Provide customers with updates throughout the roofing process and respond promptly to questions.
Conduct pre-job site reviews and verify project scope, materials, access, and jobsite requirements.
Ensure roofing installations meet company quality standards, manufacturer specifications, applicable building codes, and project requirements.
Inspect projects throughout installation and identify quality concerns before they become customer issues.
Maintain clean, organized, and professional jobsites, particularly on occupied residential properties.
Ensure customer property, landscaping, driveways, pools, vehicles, and surrounding areas are appropriately protected during construction.
Coordinate and monitor crews to ensure projects remain on schedule.
Verify materials and quantities and communicate shortages or project changes promptly.
Monitor job progress and communicate issues that could affect scheduling, cost, or customer satisfaction.
Coordinate required inspections and address corrections when necessary.
Perform final project walkthroughs and ensure punch-list items are completed promptly.
Document project progress, jobsite conditions, issues, and completed work with photographs and reports.
Enforce company safety requirements and OSHA standards.
Work closely with Sales, Production, Scheduling, Purchasing, and other departments to provide a smooth customer experience.
Assist with resolving homeowner concerns professionally and efficiently.
Perform other duties as assigned.
Qualifications:- Residential roofing experience required.
- Previous roofing superintendent, field supervisor, production manager, or similar experience strongly preferred.
- Strong knowledge of residential re-roofing practices and roofing systems.
- Experience with shingle, tile, metal, and other residential roofing systems preferred.
- Strong understanding of roofing installation, tear-off, dry-in, flashing, ventilation, waterproofing, and related components.
- Ability to identify workmanship and quality-control issues.
- Experience coordinating roofing crews and subcontractors.
- Valid driver's license and acceptable driving record.
- Ability to travel throughout the Fort Myers and surrounding service area.
- Basic computer, smartphone, email, and mobile application skills.
- Customer Service Is a Priority Because this position supports our Custom Homes Division, we are looking for someone who understands that the homeowner experience is just as important as completing the roof correctly.
- The right candidate must be able to:
- Communicate professionally and respectfully with homeowners.
- Explain roofing processes and project issues in a way customers can understand.
- Set realistic expectations and keep customers informed.
- Remain calm and professional when handling concerns or complaints.
- Take ownership of problems and work toward solutions.
- Maintain a professional appearance and demeanor while representing Crown Residential Services.
- Understand the additional care required when working on occupied homes and higher-end residential properties.
What We're Looking For:
We want a superintendent who knows roofing but also knows people.
You should be comfortable managing crews and holding them accountable for quality and production while also being able to stand in a homeowner's driveway, explain what is happening with their project, answer questions confidently, and make sure they feel taken care of.
If you take pride in your work, have strong residential roofing experience, and believe great customer service should be part of every roofing project, we want to hear from you.
Apply today to join Crown Residential Services in Fort Myers, Florida.
