Account Manager

Role Description: This is a part-time remote role for an Account Manager at Honeywell Aerospace. The Account Manager will manage assigned customer accounts, serving as the primary point of contact for day-to-day inquiries, issue resolution, and relationship development. Responsibilities include understanding customer needs, coordinating with internal teams to align products and services, preparing account plans, and tracking performance against agreed objectives. The role involves monitoring contracts, pricing, and service levels, identifying opportunities for upselling or cross-selling, and ensuring on-time delivery of solutions. The Account Manager will also prepare regular reports, support forecasting, and participate in virtual meetings with customers and internal stakeholders.

Qualifications: Demonstrated account management or customer success experience, ideally in aerospace, industrial, or technology sectors. Strong communication, negotiation, and relationship-building skills with the ability to engage stakeholders at multiple levels. Ability to analyze data, prepare reports, and use CRM or similar tools to manage pipelines and account activities. Solid organizational and time-management skills, with the capacity to handle multiple accounts and priorities in a remote setting. Comfort working in cross-functional teams, collaborating with sales, operations, engineering, and customer support. Proficiency in standard business software (e.g., Microsoft Office or equivalent) and virtual collaboration tools. Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent relevant experience. Experience in aerospace or other highly regulated industries is beneficial, as is familiarity with technical products or services.