Team Lead, Warehouse Billing Grapevine Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth The Team Lead, Billing is responsible for overseeing the daily billing operations that support warehouse and logistics activities. This role ensures timely and accurate invoicing, serves as the point of contact between warehouse operations and finance, and helps streamline billing processes in a fast-paced freight forwarding environment. The Team Lead will supervise billing staff and work collaboratively with cross-functional teams to maintain accuracy and efficiency.
Essential Duties and Responsibilities:
Oversee the day-to-day billing operations related to the warehouse. Ensure accurate and timely invoicing in accordance with customer contracts, rates, and company policies. Collect and scan documents into the document imaging system for billing packets and visibility Ensure charges are entered timely into the billing system and audit charges so DSV can bill the client (DSV routed cargo) Enter all charges, print invoice and mail with applicable documentation to client (Non-DSV cargo) Process and record direct deposits and electronic bill payments for the brokerage operation Confirm duty payment and bill if necessary Order and maintain inventory of office supplies for the brokerage operation Proactively identify and resolve billing related issues Train, mentor, and guide billing team members to ensure quality and productivity standards are met. Required Skills & Competencies: Ability to work with minimal supervision Detail oriented, organized, and able to effectively manage multiple priorities Effective interpersonal skills and ability to communicate both orally and in writing Must be able to communicate in a professional manner as the job will require day to day correspondence with many internal or external clients Other Skills: Intermediate skills in Microsoft Outlook, Word and Excel Must be able to read, write, and speak English and the local country language For this position, the expected base pay range is $21.00 $24.75 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.
