Position: Data Center Technician
Location: Memphis, TN 38109
Duration: 11+ Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift:
8-5 / M-F – There could be off-hours shifts available / once the shift is determined it will be consistent
Pay Rate: $32.37-$32.37/HrOverview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
Job Description:- Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.
- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer/L3Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
- Reseating parts, swap or replace parts
- Server Testing and validation (running diagnostics, capturing and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker (during CW server deployments)
- Parts return to DellYou will be successful in this role if you have:
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 4-6 years' experience in area of responsibilityTHE CLIENT WILL USE THE FOLLOWING CRITERIA TO EVALUATE CANDIDATESProximity & Availability
- Candidate lives locally (within 15–45 minutes of the work site)
- Comfortable with daily commute
- Willing to work shifts and be on-call
- Technical Ability
- Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
- Experience with server swaps and deployments
- Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
- Experience with water cooling servers (desirable, not required)
- Familiarity with LinuxHas built PCsFollows provided Plan of Action (POA) from support
- Stays current with technology (reading, company announcements, continuous learning)
- Can handle the physical demands of the job
- DocumentationProvides real-time, detailed documentation
- Demonstrates good documentation habits
- Has experience in documentation
- Communication & Team FitCommunicates clearly, directly, and proactively
- Is personable and articulate
- Provides detailed examples
- Works well in a team and maintains a positive attitude
- Does not require excessive prompting or give elusive answers
- Work Ethic & Prioritization
- Demonstrates strong work ethic and accountability
- Can prioritize tasks based on severity and customer demand
- Shows initiative and thrives in fast-paced, critical environments
- No periods of inactivity, lack of initiative, or difficulty handling pressure
- TekWissen® Group is an equal opportunity employer supporting workforce diversity.
