Empower FCU is seeking a Real Estate Loan Adjuster III in Syracuse, NY. This senior collections role manages delinquent first mortgage, home equity, and other real estate-secured loans, working directly with members to assess delinquency causes, evaluate repayment capacity, collect payments, and develop sustainable repayment plans.
The role includes hardship processing, loan mods, forbearance, foreclosure prep, and coordination with Mortgage Servicing.