Customer Support Specialist [FT - Work From Home]

[Customer Service Rep / Remote] - Anywhere in U.S. / Generous Compensation / Health-Dental-Vision / Open vacation policy / Summer Fridays / 401(k) & RRSP programs / Mental Health benefits / Financial Wellness benefits / Generous Parental Leave / EAP - As a Customer Support Specialist, you will: Provide outstanding customer service and support to clients via phone, email, and chat; Troubleshoot and resolve software and technical issues efficiently and effectively; Document and track customer interactions and resolutions accurately; Collaborate with cross-functional teams to improve the overall customer experience; Identify and escalate complex customer issues to the appropriate team for resolution. Work independently and as part of a remote team to meet and exceed customer satisfaction goals. Hiring Immediately >>