Library Technology Support Assistant
berklee college of musicEast Boston, MA
$16.97 per hour
APPLYLibrary Technology Support Assistant
berklee college of musicEast Boston, MAJunior L3
$16.97 per hour
Colleges, Universities, and Professional SchoolsEducational Support ServicesAdministration of Education Programs
APPLY NOWLibrary Technology Support Assistant The Library Technology Support Assistant provides technical support for library computers, software, and audiovisual equipment, including troubleshooting, maintenance, and event setup. The Library Technology Support Assistant supports the efficient operation of library facilities and computer labs by providing technical assistance for computer workstations, software, and audiovisual equipment. The role includes troubleshooting, submitting and tracking support tickets, assisting with installations and updates, maintaining equipment, and supporting events by setting up and operating audiovisual systems.
Key Responsibilities:
Troubleshoot and resolve technical issues for library computers and audiovisual equipment.
Submit, track, and document support tickets with detailed records.
Assist with hardware/software installations, updates, and routine maintenance.
Set up, operate, and provide technical support for audiovisual equipment at events.
Help develop training materials for computer use and troubleshooting.
Required Skills:
Strong knowledge of MacOS.Proficiency with audiovisual equipment and event setup/operation. Excellent problem-solving, organizational, and time-management skills.
Hourly Rate: $16.97
Hiring Manager: Youn Choi
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Level
Junior L3
Salary
$16.97 per hour
Location
East Boston, MA
Occupation
Library Technicians
Industry
Colleges, Universities, and Professional Schools
Posted
yesterday