Job Description
Job Summary:
Assist and maintain smooth and effective daily operations of the Amenity and Recreational Facilities. Assist and orient residents in using the amenity facilities. Assist Clubhouse Management as needed. Enforce the rules and regulations of the amenity facilities.
Essential Functions:
Meet and greet new and existing homeowners.
Assist new homeowners with tours and appropriate “Welcome Home” paperwork.
Participate and assist with the operations, special events and activities.
Provide administrative services including, but not limited to, updating resident’s information, key cards, etc.
Perform other routine office procedures to include telephone management, sort/distribute incoming and outgoing mail, copy documents, inventory control of supplies for office equipment, maintenance, cleaning, etc.
Provide administrative support to community intranet.
Assist with maintenance of operations and procedures guidelines, task schedules and productivity logs.
Assist management and team as required.
Assist in resident relations and customer service.
Responsible for opening and closing procedures.
Conduct routine inspections throughout the buildings and outside amenities.
Always maintain a spotless appearance of the amenities.
Assist with event preparation and clean-up.
Take all event reservations, collect monies, and sell tickets for clubhouse events.
Empty all interior trash receptacles in the evening.
Secure the buildings.
Update bulletin boards.
Other job-related duties as assigned.
Education Required: High School Diploma or GED.Experience Preferred - Hospitality experience.
Hours Per Week: 15-20 Job Skills
Ability to enforce rules, regulations and policies with tact, firmness, and impartiality and to resolve problems or concerns. Ability to deal with people effectively, courteously, and enthusiastically. Must possess excellent customer service skills and be able to establish and maintain good customer relations. Ability to establish and maintain effective and congenial working relationships with other employees. Requires some knowledge of the equipment typically used in recreational work and clean up duties. Ability to understand and follow simple, oral, and written instructions, and to communicate clearly and concisely. Ability to learn new tasks. Must possess knowledge of Microsoft Office. Ability to comply with flexible work schedules.
Supervisory Responsibilities N/AWork Environment:
Must be able to perform repetitive body mechanics, including but not limited to, climbing a ladder, standing, stretching, twisting, bending, crouching, and kneeling. Must be able to adjust to differing weather conditions.
PHYSICAL REQUIREMENTSFrequency and Percentage:
Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Constantly (C) 67-100%Movement: (weight of object & distance carried) Description of MovementNOFCSupplies: 25 pounds, 500 feetLift/Lower, Push/Pull, Carry, ReachFEquipment: 25 pounds, 500 feetLift/Lower, Push/Pull, Carry, ReachFPhysicalNOFCPhysicalNOFCBendingFPullingFClimbingOPushingFColor DifferentiationOReaching above shoulderFDepth PerceptionOReaching at or Below ShoulderFDrivingNSittingCFeelingSquattingCFinger(s) ManipulationFStandingCGraspingFStoopingFHandlingFTalkingCHearingFTwistingFKneelingFVisual Acuity: FarCLiftingFVisual acuity: NearCPerforming Repetitive MotionsFWalkingC
