Dedicated Clinical Trainer

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. We’re currently looking for an independently licensed mental health professional with clinical training, facilitation, and instructional design experience to join our Clinical Training team. Reporting to the Director of Clinical Training, the Clinical Trainer will deliver clinical trainings to customers virtually and in person, assist in the development of clinical trainings, collaborate in measuring the effectiveness of trainings, and work to grow clinical training offerings. This position will be dedicated to a Spring Health customer. Travel will be required up to 10-20% of the time for in-person trainings, with specific event parameters aligned to historical company requirements.

Work with a dedicated customer and internal Spring Employees to meet the needs of a dedicated customer. Collaborate with global providers to recognize culturally sensitive modifications to materials. Develop clinical content and training materials utilizing engagement techniques Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. Collaborate to continue to grow clinical training offerings and measurements of effectiveness. Work as a team player assisting with Wellsprings and onsite health fairs as needed. Coordinate logistics such as creating virtual events platforms, finding clinical providers, ensuring materials are prepared, tracking reporting and evaluation metrics. Work closely with a dedicated customer to consult on Training and Programming planning, including partnering with internal stakeholders to consult, manage and advise a dedicated customer. Ability to triage or use clinical skills as needed when urgent or crisis matters arise. A deep understanding of customer’s benefits and offerings. Experience presenting to all levels within an organization- including executive level. Deep understanding of the dedicated customer and unique needs of each division and unique employee populations.

What success looks like in this role: Maintain an average feedback rating of 4.5/5 or higher for live events, including on-site delivery. Optimize operational efficiency for meeting customer needs related to Clinical Programming and Training. Develop deep relationships and a strong cultural understanding of the dedicated customer to ensure trainings feel highly tailored to their workforce. Hypergrowth Meets Impact What to expect working here: You will be held accountable to an exceptionally high bar and impact This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact You will be challenged to set and protect your own boundaries You will create processes & products that have never existed before You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows And… You get to be surrounded by some of the brightest minds in the field You get to learn and grow at an extremely accelerated pace You will experience transparency, integrity, & humility from leadership You will be empowered to constantly challenge the status quo You get the space to experiment & innovate You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly You will become more resourceful and resilient You get to be part of a winning team that opens doors in the future Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.