The Inside Sales Representative is responsible for supporting the field sales team, third-party Manufacturer Representatives, and customers for our Standex Detect Electronics Business Unit. This will include existing business as well as generating and developing new business. This role is office-based in our Standex Electronics corporate office in Fairfield, OH, with the option to work 1 day per week remotely.
What You’ll Do:
Manage and grow an assigned portfolio of accounts; maintain regular contact to understand customer needs and buying cycles.
Collaborate with Outside Sales, Engineering, Product Management, and Customer Service to ensure a seamless customer experience.
Establish profitable pricing levels through successful collaboration internally and externally, and quoting projects.
Support customers throughout the order process to ensure high levels of satisfaction -- Plan, organize, direct, and coordinate customer service for assigned accounts.
Understand product specifications and applications to recommend appropriate solutions and cross-sell/upsell related products.
Support distributor partners with pricing, product information, and sales tools.
Provide technical and commercial quotations for industrial electronics products, including configurations, options, and accessories.
Provide pricing quotations.
Follow up on select quotations, samples, marketing campaigns, and web leads to close business and meet/exceed sales targets.
Provide feedback to management on market trends, competitor activity, and customer requirements.
Participate in periodic sales meetings, training, and product education to stay current on our portfolio and industry developments.
Contribute to short‑ and long‑term sales forecasting.
Identifying upside/downside risks in the pipeline and communicating them to Sales Management, Operations, and Demand Planning.
What You’ll Bring:
Associate’s or Bachelor’s degree in Business, Marketing, Engineering, or related field preferred; equivalent experience considered.
Proven experience in inside sales, account management, or customer service in a B2B engineered products environment; experience with industrial and/or electronic products strongly preferred.
Basic understanding of electrical/electronic components, automation, or industrial equipment (or willingness and aptitude to learn quickly).Strong phone presence and written communication skills; comfortable handling a high volume of calls and emails.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Customer-focused mindset with problem-solving attitude and negotiation skills.
What We Value:
Experience working with OEMs, system integrators, or industrial distributors.
Familiarity with reading basic technical documentation, datasheets, and specifications.
Prior experience in an industrial electronics manufacturer or distributor.
