Job Description:
Job Description The Director of Dental is responsible for ensuring the high-quality and efficient delivery of dental services across all Hamilton Health Center locations, including satellite sites. This position oversees, directs, and coordinates all dental services and is responsible for the development, implementation, and maintenance of dental policies and procedures. The Director of Dental provides leadership, supervision, coordination, and evaluation of dental staff while supporting organizational quality, compliance, and financial goals.
ESSENTIAL FUNCTIONS:
Clinical Leadership and Oversight Directs, supervises, and monitors all dental staff engaged in providing dental services Ensures high-quality patient care and appropriate dental coverage at all service locations Oversees peer review processes and completes annual performance evaluations Evaluates clinical performance to ensure compliance with production goals, quality standards, and regulatory requirements Supervises, counsels, and disciplines dental providers in conjunction with the Chief Clinical Officer Operational and Program Management Collaborates with clinical and operational leadership to ensure smooth clinic operations, including staffing models, patient visit ratios, scheduling, and cost-benefit analyses Develops, maintains, and implements dental clinic policies and procedures to ensure consistent standards of care and regulatory compliance Develops and executes operational plans and programs that support efficient delivery of dental services Assists with departmental initiatives to improve access, utilization, and patient volumes Reviews existing programs, initiates improvements, and modifies procedures to increase efficiency Ensures the dental department meets all Joint Commission, OSHA, and other regulatory compliance standards Financial and Strategic Responsibilities Collaborates with the Chief Financial Officer and senior leadership in developing the annual dental budget Monitors productivity and performance against budgeted targets Develops, implements, and manages the departmental budget within established guidelines Supports organizational revenue-cycle initiatives, including productivity improvement, expense management, and achievement of revenue targets Staffing and Human Resources Collaboration Assists Human Resources with the recruitment of Dentists, EFDAs, Dental Assistants, and Dental Hygienists Participates in the development and review of job descriptions, performance evaluation standards, and continuing education programs Supports employee engagement, professional development, and performance management Quality, Compliance, and Communication Investigates patient complaints and reports findings in accordance with organizational policies and procedures Maintains confidentiality and security of patient and personnel information in compliance with HIPAA Attends meetings, prepares weekly, monthly, and annual reports, and delivers presentations to internal and external stakeholders Maintains open and effective communication with staff, leadership, and external partners Works within Hamilton Health Center Quality Department guidelines and regulatory protocols Radiation Safety Oversight Ensures compliance with all applicable regulations related to radiation safety as directed by the Department of Environmental Protection (DEP) Serves as the Dental Radiation Safety Officer and ensures compliance with the Dental Radiation Safety Plan Monitors and analyzes radiation exposure levels within the Dental Department and implements corrective measures as necessary Additional Responsibilities Provides hands-on dental services as scheduled, consistent with credentials and clinical privileges Travels between service locations as required Demonstrates commitment to Hamilton Health Center's Workplace Values: Innovation, Integrity, Quality, Accountability, Respect, Commitment, and Inclusion Performs other duties as assigned in support of the organization's mission KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS: Comprehensive knowledge of dental practice management and regulatory standards Strong leadership, coaching, and conflict-resolution skills Excellent interpersonal, relationship-building, and project management abilities Strong analytical, operational, and organizational skills Ability to utilize data and metrics to inform clinical and operational decisions Knowledge of HIPAA requirements and confidentiality standards Excellent written and verbal communication skills Ability to lead multi-site operations and manage competing priorities Demonstrated professionalism, sound judgment, diplomacy, and ethical decision-making Commitment to quality assurance, patient safety, and risk management
MINIMUM QUALIFICATIONS:
Graduate of an accredited dental school Licensed to practice Dentistry in the Commonwealth of Pennsylvania Board Certification or eligibility for certification by the American Dental Association Minimum of three (3) to five (5) years of progressive leadership experience in a dental practice or clinical setting Demonstrated ability to execute operational plans and communicate clinical and regulatory strategies to senior leadership and governing bodies Ability to travel between service locations as required
PREFERRED QUALIFICATIONS:
Knowledge of Joint Commission standards and regulatory survey processes Prior leadership experience in an FQHC or multi-site healthcare organization Experience with productivity metrics, budget development, and revenue-cycle performance Bilingual capability a plus
EQUAL OPPORTUNITY EMPLOYER:
Hamilton Health Clinic is an equal opportunity employer. We are committed to providing an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenanceinstructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with co-workers, internal and external customers, and outside contractors and vendors. MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING SKILLSAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS/MOTOR COORDINATIONRequires hand-eye coordination; finger dexterity, and a combination of sitting, standing, climbing, stooping, balancing, kneeling, reaching, carrying, pushing, pulling, lifting (up to 15 pounds). Must be able to write, type, use telephone and computer systems, and other office equipment. May require sitting or standing for long periods of time. WORK ENVIRONMENTExposure to routine medical office/health clinic conditions as well as adverse environmental conditions such as dust, temperature and noise extremes, etc. May be exposed to infectious or contagious disease. This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, orworkingconditionsassociatedwiththisposition. Whileintendedtobeanaccuratereflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.
