Outbound Patient Enrollment Specialist

Day-to-Day: -Make approximately 100 outbound patient calls daily-Educate referred patients on remote patient monitoring programs-Explain program benefits, expectations, and enrollment requirements-Build trust and rapport with patients, particularly senior populations-Handle objections and answer questions related to enrollment-Verify patient and insurance information-Schedule intake and follow-up appointments-Obtain required consents and documentation-Maintain accurate records within CRM systems-Adhere to HIPAA and compliance standards-Meet productivity, quality, and conversion metrics-Utilize Regal Dialer, internal CRM, and Slack throughout the workdayREQUIRED SKILLS AND EXPERIENCE-2+ years of outbound sales experience with a proven ability to influence customer decisions and drive conversions-Experience making 100+ outbound calls per day in a high-volume, metrics-driven environment-Strong objection handling and closing skills, including the ability to confidently ask for the enrollment, sale, or next step-Excellent verbal communication skills with the ability to quickly build rapport and establish trust over the phone-Experience in healthcare enrollment, insurance, Medicare, ACA, telecom, or other phone-based sales environments-Track record of meeting or exceeding sales, enrollment, conversion, or productivity goals-Comfortable following a script while maintaining authentic, consultative conversations-Experience navigating CRM systems and documenting interactions accurately while multitasking across multiple applications-Ability to work independently in xhqgsiq a fully remote environment with a dedicated, HIPAA-compliant home office setup-Demonstrated grit, resilience, coachability, and enthusiasm in repetitive, high-volume outbound environments-Previous remote call center and dialer experience preferred-Passion for helping customers while maintaining urgency and forward momentum during conversationsNICE TO HAVE SKILLS AND EXPERIENCEPlusses: -Verizon sales experience-AT&T sales experience-Door-to-door sales background-Healthcare enrollment experience -Medical office outreach experience-Insurance or healthcare customer service experience-Experience using AI tools such as Claude or Google Gemini-Experience with high-volume patient engagement or patient activation programs-Experience navigating multiple systems simultaneously-Mountain Time Zone candidates