Overview:
Kate Spade New York is a global lifestyle brand offering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. The Stylist serves as a trusted advisor who assists customers in selecting products that suit their aesthetic and lifestyle, helping them express personal style and incorporate Kate Spade products into their wardrobe.
Key Responsibilities Customer Engagement & Styling
Greet guests warmly and confidently, demonstrating strong product knowledge.
Actively listen and ask insightful follow-up questions to understand customer needs.
Provide styling advice, suggest add-ons, and create complete looks.
Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
Guide customers through purchase decisions and ensure a seamless checkout experience.
Reinforce and celebrate customer choices, inviting them to return.
Sales & Business Acumen
Drive results through strong customer connections and storytelling.
Demonstrate deep knowledge of the brand and product attributes across all categories.
Maintain operational excellence, including stockroom organization and POS transactions.
Give and receive feedback in an honest, constructive manner.
Requirements Skills & Experience
Professional selling skills with exceptional interpersonal and communication abilities.
Prior experience in a retail environment.
Ability to multitask, prioritize, and work collaboratively in a team setting.
Social media awareness and willingness to learn omni/virtual selling techniques.
English proficiency (or local language proficiency per market).
Schedule:
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high-traffic retail days (including public holidays).
Note:
This document serves as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver on the sales floor and stockroom.
Our Competencies for All Employees
Courage: Provides direct and actionable feedback; addresses issues promptly and appropriately.
Creativity: Generates new ideas and connects diverse concepts.
Customer Focus: Prioritizes customer needs and builds trust with customers.
Dealing with Ambiguity: Adapts to change and makes decisions with partial information.
Drive for Results: Consistently aims to exceed goals.
Interpersonal Savvy: Builds rapport and diffuses tension with diplomacy.
Learning on the Fly: Learns quickly when facing new problems.
Our Competencies for All People Managers
Strategic Agility: Sees ahead and plans future-oriented strategies.
Developing Direct Reports and Others: Provides development opportunities and feedback.
Building Effective Teams: Fosters collaboration and a sense of belonging.
Kate Spade is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications and relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected basis.
Americans with Disabilities Act (ADA)
Tapestry, Inc. provides reasonable accommodations for disabilities or religious beliefs. For accommodation requests during the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com
Base Pay Range:
$15.00-$19.25
Base pay ranges and benefits are determined in accordance with applicable laws and regulations. This description does not modify the at-will status of employment.
Benefits may include medical, dental, vision, 401(k), parental leave, commuter benefits, disability insurance, and tuition assistance. For a complete list of U.S. corporate compensation & benefits, please refer to the official company materials.
