Job descriptionsweet Frog is a dessert experience. We are passionate about ice cream, frozen yogurt, waffle cones, baked goods, candies...we are passionate about food. A visit to our shop is one of the very best ways to connect with friends and family; escape to a whole world of flavor design and great times. A successful candidate will be able to enhance customer satisfaction, lead the store in the absence of the manager, and work with staff effectively. A background in QsR and/or other front line management is important. Having a keen eye for hospitality is a must. Who is an IDEAL candidate for this shop? Thanks for asking! How about: A buffet captain who is passionate about food, flavor and presentation A restaurant or QsR front line manager (Hourly or Asst.) with an eye for quality, talent for organization and a soild understanding of hospitality A self motivated, reliable leader with trade experince; looking for a new opportunity.
Responsibilities:- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Support innovative ideas to increase revenue
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store duties as needed
- SkillsCustomer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Job Type: Part-time
Salary: $10.00 - $13.00 per hour
Expected hours: 15 25 per week
Required qualifications: Legally authorized to work in the United States 16 years or older
Preferred qualifications: Available to work: weekends
