IT & Facilities Associate, UWS

About Writopia LabWritopia Lab is an award-winning 501(C)(3) nonprofit that runs creative writing workshops, overnight programs, and events for kids and teens ages 4 to 18. Since its formation in New York City in 2007, Writopia Lab has grown into a nationwide community of young writers. Our mission is to foster joy, literacy, and critical thinking in children and teens from all backgrounds through creative writing. We create a safe and engaging space for writers, and we aim to provide the creative inspiration, individual attention, and intellectual environment that may not be available to them at school. Where We Write Writopia Lab works with thousands of young writers every year—in our labs, in public and private schools, in homeless shelters, and in partnership with community based organizations around the country, as well as online and at our overnight programs. About the Position We are looking for a motivated all-rounder to join our operations team as an IT & Facilities Associate. This role has two distinct responsibilities: supporting Writopia Lab's IT needs and supporting the seamless operations of the offices, facilities, and workshop spaces on the Upper West Side and Brooklyn. The person in this role will be feet on the ground support for the operations team, proactively maintaining office, storage, and lab spaces, providing IT support, packing and transporting supplies for our overnight programs and events, and offering broad general support as needs emerge.

Clean and ready workshop spaces on a daily basis, including stocking snack drawers, clearing spaces of debris, organizing education and office supplies, keeping computers charged, and cleaning and inspecting bathrooms. Collect and distribute daily mail and packages delivered via USPS or other carrier; mail packages as needed Act as a primary point of contact in giving general assistance to employees, ensuring staff have the resources they need or escalating needs to manager Close the Upper West Side lab most days, including taking out garbage and checking all spaces before locking upTravel between the Upper West Side lab and Brooklyn and Westchester labs to transport supplies as needed (company minivan provided) Support overnight programs including coordinating, packing, and transporting supplies Sleepaway Camp Duties (IT and Facilities Associate) Work on site at Writopia Lab's two-week annual sleepaway camp Serve as a primary support for the Operations, Media, and Programs Associate in planning and carrying out operations before, during, and after camp Support the organization, inventory, packing, and transport of camp materials Coordinate with Program Managers to identify materials needed for camp Communicate closely with the Camp Directors to determine supplies to transport to camp Label and pack bins to transport Drive company or rental vehicle to and from Western Massachusetts to deliver supplies before and after camp While on site at camp: Act as a primary point of contact with the staff at Camp Danbee; escalate tasks or concerns to the Camp Directors as necessary Manage and carry out setting up events at camp, liaising with Camp Danbee staff Organize and distribute materials for workshops and activities Skills, Abilities, and Experience Ability to be flexible, proactive, creative, and collaborative in performing a broad range of responsibilities Passion and enthusiasm for Writopia Lab's mission as a youth-centered educational organization Adept with technology, ability and willingness to quickly learn new IT systems Knowledge of Google Workspace Knowledge of Chromebook and Windows laptop repair and maintenance Ability to perform basic repairs, maintenance, and cleaning of office and workshop spaces At least two years of work experience in IT, facilities, or office support, preferably in a service-oriented organization Experience working in an IT helpdesk capacity preferred Experience working in office environments collaborating on processes and procedures to ensure smooth operations Valid driver's license and comfort with driving in the New York metro area Familiarity with using basic power tools Experience performing tasks connected to maintenance of spaces (basic plumbing, light fixture maintenance, general repairs) Schedule & Location This is an in-person position at our Upper West Side location in Manhattan. The work schedule is Monday to Friday 9:00 AM to 5:30 PM with occasional evening and weekend hours. Compensation Annual Salary of $52,000 Employer-Funded Benefits Medical Insurance (employer pays 98% of premium for primary plan, though other options are available) Dental Insurance Vision Insurance Life Insurance 401K plan with employer match Long-Term Disability Insurance Employee Assistance Program, Life Care-offers resources for managing your legal and financial affairs, care for elders, care for children, wellness Paid holidays, vacation, and sick days Employee-Funded Benefits Pre-tax Flexible Spending Account Pre-tax Commuter Benefit Account Voluntary Life Insurance Critical Illness Insurance Hospital Indemnity Insurance Voluntary Short Term Disability Insurance Accident Insurance MetLifeLegal Assistance Applying for the JobIf you are excited by the idea of joining a community of writers and helping children and teens learn to strengthen their writing skills, please apply! We require a cover letter with your application. Please be sure to include this. Please do not submit cover letters or other application materials generated by AI.To find out more information regarding who we are and what we do here at Writopia Lab, please visit our website at www.writopialab.org.The hiring process involves three interviews and a short on site exercise followed by a reference check. Writopia Lab uses E-Verify to confirm the eligibility of their employees to work in the United States. Writopia Lab is an Equal Opportunity Employer. Writopia Lab does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or on any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. No phone calls, emails, or drop ins, please.