Hotel Night AuditorWe are seeking an enthusiastic Hotel Night Auditor to join our team at the South Sioux City Marriott Riverfront, where we strive to provide the best customer service experiences.
ResponsibilitiesReview all arrivals and departures
Perform all Night Audit duties, including posting of Room & Tax, balancing guest accounts, ensuring accurate entry of guest reservation and profile information, telephones, F & B outlets, processing No Show and Pre-paid Reservations, and ensuring accurate registration
Explain and provide any promotional items to each guest checking in
Respond promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned
Qualifications:
Must be reliable. This is a weekend part-time position High School diploma/GED required
Previous experience in hospitality preferred
Customer service experience required
Experience handling cash, credit card procedures, and use math concepts
Attention to detail and organized
BenefitsPTO
Competitive Pay
Hotel Room Discounts
Ongoing Training and Career Development
South Sioux City Marriott Riverfront is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
