Bilingual Commissions Administrator (English/Spanish)

Responsibilities: Collect, review, process, and accurately input commission statements from multiple insurance carriers. Analyze commission transactions and reconcile commission statements with bank deposits to identify and resolve discrepancies. Investigate commission variances and collaborate with internal departments and carrier partners to ensure accurate and timely resolution. Manage multiple priorities and strict deadlines to ensure commissions are processed accurately and paid on time. Respond to agent inquiries promptly, professionally, and accurately while providing exceptional customer service in both routine and complex situations. Maintain detailed and organized records while ensuring the highest level of accuracy and confidentiality. Continuously identify opportunities to improve processes and increase efficiency within the commissions department. Perform additional duties related to the commissions department as assigned by the immediate manager.

Qualifications: Previous experience with an IMO or insurance carrier is an asset. Professional proficiency in Spanish and English is required. Strong computer proficiency, including intermediate Excel skills, experience with Adobe Acrobat, and the ability to quickly learn new software and systems. Exceptional attention to detail, accuracy, and organizational skills. Strong analytical, investigative, and problem-solving abilities with the capacity to identify and resolve discrepancies. Excellent time management skills with the ability to prioritize multiple tasks and meet tight deadlines. Self-motivated with a strong work ethic, sense of ownership, and ability to work independently and collaboratively. Positive, adaptable, and dependable with a commitment to continuous learning and improvement. Must reside and be authorized to work in the USA. WhatExperiorFinancial Group Inc. can offer you: Competitive compensation and a comprehensive total rewards package, including a401(K)program, andgroupbenefits coverage (health, vision, dental, and short-termdisability), as well as access to mental health supports and an Employee Assistance Program. Growing organization with long-term career opportunities. Remote opportunities available. Ongoing training and development to help you grow your skills. Opportunity to work alongside experienced industry professionals and leaders. Collaborative, supportive team environment where your contributions are recognized and valued. Culture built on integrity, respect, and continuous improvement.

Pay Range: $60,320 - $64,480/yr USD