24 Hour Home Care in El Segundo, CA is seeking a Senior Manager, Customer Relations to lead the client-facing service organization, delivering consistent, responsive support to clients, families, and caregivers in a high-volume environment. The role develops frontline leaders, manages escalations, and partners with outsourced providers to continuously improve the client experience across telephony, CRM, and case management systems.
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Level
Senior L5
Location
El Segundo, CA
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Services for the Elderly and Persons with Disabilities
