Onsite Studio, Live Events & Break Fix Technician

Onsite Studio, Live Events & Break Fix Technician The Onsite Studio, Live Events & Break Fix Technician is a hybrid role delivering operational and technical support for Studio & Live Events, as well as providing break-fix support for the associated technology in their studio, meeting rooms, auditorium and event spaces. This position is entirely onsite at our corporate client's North American headquarters located in Wilmington DE.The objective of this role is to ensure that the various AV spaces, the studio, the auditorium, and the event spaces are maintained across the campus; the equipment is maintained within optimal working condition, and end users (where applicable) are conversant with the equipment they are using – all with the outcome to ensure Diversified provides an exceptional level of service to our clients. While there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines – and the individual executing this role must have proven skills in dealing with such environments. The normal work schedule for this role will be a Monday – Friday, 7 AM to 4 PM shift, but flexibility in the working hours is essential, especially when helping with client live events (preparation for which may start in the early hours or potentially extend into the evening).This role would be working as part of a live events team, as well as a service support team; playing a key part in all aspects of AV in relation to supporting the client's events (i.e. pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and live event execution). You will also provide support for client meetings as well as assistance with studio and auditorium related technology and functions. In summary, this role is responsible for supporting the organization's meeting spaces, auditorium, production studio, and enterprise live event spaces while providing technical expertise for live, hybrid, and recorded events. You will be working closely with Workplace Technology, Communications, Marketing, and business stakeholders, operating and maintaining professional production technologies, supporting executive presentations, and helping to deliver polished broadcast-quality experiences across the campus.