Support Services I

Description: About UsWe do not accept resume submissions from third-party recruiters or staffing agencies. Pleasecontact our recruiting team directly. Creative Planning is revolutionizing the wealth management industry by providing comprehensivefinancial planning and investment management services under one roof. Our innovative approachextends to our cutting-edge IT solutions, whereour Managed Service Provider (MSP) team plays acrucial role in keeping our clients at the forefront of technological advancement. As a division of Creative Planning, we have the unique advantage of focusing solely on deliveringexceptional service without the typical MSP pressures. This allows us to build something trulyspecial: Our People & Leadership Authentic Leadership: Our management team leads rather than manages, taking feedbackto heart and supporting your growth while avoiding micromanagement TrueTeam Environment: We don't just talk about teamwork we live it. Our techniciansactively support each other, share knowledge, and collaborate across teams ThoughtfulCommunication: We protect focused work time while maintaining strongcollaboration. We favor clear, written communication over impromptu calls, enabling deepwork and thorough documentation Our Approach to Growth Technical Breadth: We're one of the few MSPs with deep expertise in both Windows and Mac environments, offering diverse technical challenges ContinuousLearning: We encourage self-study and professional development, providingopportunities to work withcutting-edge technologies CareerAdvancement: From participating in premium client teams to leading SMB accounts, we offer multiple paths for growth Our Client Philosophy Relationships First: Technical solutions are just a byproduct of understanding client needsand being their trusted advisor Balance of Independence: While we collaborate as a team, we trust our professionals totake ownership and work independently DeepWork Philosophy: We maintain strong client relationships while protecting focusedwork time through thoughtful communication practices Our Rewards & Benefits Results-Focused Culture: We skip the pizza parties infavor of meaningful recognitionthrough raises and bonuses TrueRemote Freedom: Enjoy the flexibility of genuine remote work with the option to useoffice space when needed SharedSuccess: When we double our revenue, the whole team celebrates with a company-sponsored trip including flight allowance, hotel accommodations for you and a guest The Opportunity As a Support Services I Specialist, you'll be taking your first steps into professional IT support with ateam that's committed to your growth and development. While technical aptitude is important, youreagerness to learn, ability to communicate clearly, and dedication tofollowing establishedprocedures will set you up for success. This role isdesigned to build your foundation in IT supportwhile providing real-world experience with enterprise clients.