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Remote Healthcare Call Center Supervisor - Member Experience at...

Remote Healthcare Call Center Supervisor - Member Experience

alignment healthcare usaNew York, NY

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Remote Healthcare Call Center Supervisor - Member Experience

alignment healthcare usaNew York, NYMid L4

Medical and Health Services Managers Customer Service Representatives First-Line Supervisors of Personal Service Workers

Telemarketing Bureaus and Other Contact Centers Telephone Answering Services All Other Outpatient Care Centers

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Alignment Health is seeking a Supervisor, Member Experience to lead inbound call center teams and drive member satisfaction. This fully remote role requires overseeing performance, coaching staff, and ensuring service levels across markets in scope. Minimum 3 years in customer service within healthcare/insurance and 2 years in a supervisory role are required. Bilingual ability and Nevada residency are strongly preferred.

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Level

Mid L4

Location

New York, NY

Occupation

Medical and Health Services Managers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

14 days ago

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