Company Overview: TraxNYC is one of the world’s most recognized custom jewelry companies, known for creating high-end diamond jewelry, custom pieces, and luxury designs for a global audience. Our company moves fast, operates at a high level, and maintains extremely high standards across every department.
The Role: We are looking for a Custom Jewelry Production Assistant to support the custom production team through organization, coordination, and execution of daily operations. This is a hands-on role inside a serious production environment — ideal for someone who understands the pace, pressure, and attention to detail required in the jewelry industry.
Role Responsibilities:
  • Track and manage custom jewelry pieces throughout the full production process from start to finish
  • Handle production paperwork, job tracking, and organization of daily workflows
  • Coordinate with sales staff and internal production teams to ensure timelines are met accurately
  • Approve and organize custom design submissions and production details
  • Assist with developing new jewelry collections and product concepts for the website
  • Maintain accurate records using Monday.com, Shopify, and Google SheetsRun errands throughout the Diamond District including pickups, drop-offs, sourcing support, and production coordination
  • Monitor the status of repairs, custom orders, and inventory movement
  • Support daily operational flow across multiple departments in a fast-paced environment
  • Help maintain high standards for quality control, organization, and workflow efficiency
Qualifications:
  • Jewelry industry experience is required
  • Highly organized with strong attention to detail
  • Able to multitask and operate efficiently in a fast-moving environment
  • Professional, reliable, and punctual
  • Strong communication and teamwork skills
  • Creative mindset is a plus
  • Experience with Monday.com, Shopify, Google Sheets, or similar systems is a plus
  • Familiarity with custom jewelry production workflows is strongly preferred
  • This Role Is Not For You If:
  • You do not have jewelry industry experience
  • You struggle with organization or time management
  • You are looking for a slow-paced or low-responsibility position
  • You are uncomfortable handling multiple tasks and deadlines daily
  • Compensation & Schedule:$19–$25 per hour depending on experience
  • Monday–Friday11:00 AM – 7:00 PMEmployee discounts and growth opportunities available
Work Location: In Person — New York, NY

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