Serves as the technical representative for clients, providing technical management of specific client needs, while ensuring client satisfaction. SEC shall have client facing, technical sales support, and technical coordinating skills. Manages assigned field staff in completion of a variety of real estate due diligence services to evaluate or monitor the property conditions and findings. In addition, they will monitor, prioritize, and track work progress and provide quality control reviews and technical editing of reports generated by field staff.
CORE Essential Duties and Responsibilities:- Serves as the lead technical point of contact for various clients and contracts (including government and commercial contacts), providing guidance and technical direction for assigned regional clients and their protocols.
- Upholds industry and company standards by providing guidance on technical issues.
- Responsibilities can include client consultation, third party reviews of client supplied material for regulatory compliance to such as HUD, ASTM, etc.
- Coordinates and directs field staff assigned to projects on a project-by-project basis. Reviews and evaluates their work progress and identifies and resolves problems. Provides technical direction and guidance to field staff on an as needed basis.
- Assists field staff manager with specific departmental duties, such as reviewing protocols and creating technical documents.
- Reviews and technically edits reports to ensure accuracy, content completion, and quality. Prepares report for on-time delivery to client with accompanying correspondence.
- Communicates with clients and immediate supervisor to discuss and develop solutions to concerns found while onsite or performing research of the project site.
- Authorizes shipment/transmittal of completed reports to client.
- Manages portfolios including client and staff meetings, communications with client and management of work for portfolio properties.
- Performs personnel management including technical guidance and leadership, while ensuring a high level of customer satisfaction.
- On occasion, will be required to meet the job requirements and perform the duties of the onsite Project Assessor (field).Assists in recruiting, orientating, and training employees.
- Complies with federal, state, and local legal requirements by studying new and existing legislation, anticipating future legislation, enforcing adherence to requirements, and advising management on necessary action.
- Protects operations by keeping company information confidential.
- Delivers outstanding customer service through timely response and proactive solutions to clients’ needs.
- Demonstrates BV’s guiding principles in support of the company's strategic goals.
- Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
- Maintains safe and clean work area by complying with all procedures, rules, and regulations.
- Must be able to meet the physical demands of the job.
- Division / Role Specific Essential Duties and Responsibilities:
- Evaluates and interprets reports to characterize property conditions identified at project sites.
- Experience required with Property Condition Assessment, Equity, and Debt report preparation and regulations. Experience preferred with seismic surveys.
- Familiar with accessibility (ADA) guidelines, and identifying mechanical, electrical, plumbing, fire/life safety, roofing, and HVAC equipment.
- Familiar with ASTM E2018 guidelines.
Supervisory Responsibilities:
May indirectly or directly supervise employees on the team. May carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. May have responsibilities including training employees, planning, assigning, and directing work.
Skills:
Language Ability: Ability to write reports, business correspondence, and standard operating procedures. Ability to effectively present information and respond to questions from clients, peers, and technical field staff.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
Technology Skills: To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software. To perform this job successfully, an individual must be able to operate an electronic tablet in the field for live data collection.
Competencies:- Time management skills
- Active listening skills
- Critical thinking skills
- Problem solving skills
- Oral and written communication skills
- Ability to motivate, develop, and direct people
- Ability to work independently, as well as in a team environment.
- Ability to work in a constant state of alertness and safe manner.
- Must have a cell phone and supply your own internet service.
- Education, Certifications, and Experience:
- Education and/or Experience:
- Bachelor's degree (B.A. or B.S.) from four-year college or university in related field; minimum of five years of related experience. In lieu of degree, eight years of related experience and/or training, or equivalent combination of education and experience.
Certificates, Licenses, Registrations: Valid driver's license required with no significant MVA points/violations (clean driving record).Employees who incur $2,000 or more per year in company-related travel expenses will be required to obtain a Corporate Credit Card. Employees who incur less than $2,000 per year in company-related travel expenses will be required to have sufficient personal credit to cover their business travel costs.
Current Registered Architect or Professional Engineer preferred.
Physical and Environmental Conditions:
While performing the office/offsite duties of this job, the employee is required to:
Operate a computer (up to 100% of workweek)
Regularly required to use hands.
Repetitive use of hands/fingers for keyboard interaction (frequently)
Talk and hear
Frequently required to stand, walk, sit, talk and hear.
Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
Must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
The noise level in the home or company office environment is usually quiet.
Ability to successfully work from remote location.
While performing the onsite/field duties of the Project Assessor (field), the employee is required to:
Walk (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time.)Stand (material part of an 8-hour workday, up to 3 to 4 continuous hours at one time.)Sit, Stoop, kneel, crouch, or crawl to observe basement and grade-level crawl spaces, and/or to read equipment data plates when necessary (at least once for each building assessed)
Climb and balance Stairs (at least once for each building assessed)
Climb and balance various types of ladders to access flat roofs/hatch access (at least once for each building assessed)
Repetitive use of hands/fingers for keyboard interaction (frequently)
Reach with hands and arms
Talking and hearing (communicate with onsite contact)
Vision (close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus)
Lift and or move (occasionally up to 40 pounds)
Operate an electronic tablet in the field for live data collection.
Operate a computer (up to 100% of workweek)
Operating a motor vehicle
Ability to successfully work from remote location.
Ability to travel by plane, motor vehicle, train to client/project sites across the U.S.Onsite visits can occur up to one continuous week at a time. As a general expectation, for approximately 2 to 3 days of the workweek, travel and onsite work is anticipated and expected. Overnight stays away from home may be required.
Work Environment:
The employee is regularly exposed to outdoor weather conditions, moving mechanical components and assemblies, frequently exposed to work near energized electrical components and assemblies. The employee is occasionally exposed to work in high, precarious places, fumes or airborne particles, extreme cold (non-weather), extreme heat (non-weather), and risk of electrical shock. The noise level at the project site is usually moderate.
Travel Requirements:
Travel by Plane, Motor Vehicle, Train to client/project sites across the U.S. as indicated in the essential duties and responsibilities section. On occasion, will be required to meet the job requirements and perform the duties of the onsite Project Assessor (field) including travel requirements.
Benefits:
At Bureau Veritas, we are dedicated to ensuring our employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.
Here's a breakdown of what we provide:
- Salary range starting at: $95,000+Annual Incentive Bonus PlanBase Pay is adjusted based on job-related knowledge, skills, experience, and market location.
- Our Health and Welfare Benefits are designed to meet your needs, eligible on your first day of employment:
- Medical, Dental, and Vision coverage
- Company-matched Retirement plan
- Generous Paid Time Off and Company Holidays
- Life Insurance and AD&D coverage
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Tuition Assistance, along with optional life and pet insurance
- Access to Corporate Discounts
- This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws, with our base pay determined by market location.
- Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.
