Customer Service Rep Lead
sbm managementChicago, IL
$16.50-$17.50 per hour
APPLY (opens in a new tab)Customer Service Rep Lead
sbm managementChicago, ILMid L4
$16.50-$17.50 per hour
First-Line Supervisors of Housekeeping and Janitorial WorkersJanitors and Cleaners, Except Maids and Housekeeping CleanersBuilding Cleaning Workers, All Other
APPLY NOW (opens in a new tab)Customer Service Rep LeadThe CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.
Roles & Responsibilities:
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Provide work direction and assistance to custodians as directed by Custodial Supervisor
- Assist Custodial Supervisor in scheduling and training staff as needed
- Operate motorized cleaning equipment
- Track equipment inventory, maintenance, and repairs
- Schedule clean up and repairs as needed
- Maintain daily upkeep of assigned area
- Track and maintain supplies inventory
- Assist Custodial Supervisor in purchasing cleaning supplies and equipment
- Perform quality, service, and safety inspections
- Report incidents and hazardous conditions to supervisor
- Report employee personnel and customer issues to supervisor
- Monitor employees for proper use of personal protective equipment, and supplies
- Correct at risk behavior, then report to the supervisor immediately
- Provide recommendations for corrective action on areas that need improvement
QualificationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience: High school diploma or GED required. 1 to 2 years related experience.
Certificates, Licenses, Registrations: CPR/AED/First Aid certification. May be required to have a valid driver's license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Shifts and Compensation Monday-Friday: 10:00am-6:00pm$16.50-$17.50 per hour
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Level
Mid L4
Salary
$16.50-$17.50 per hour
Location
Chicago, IL
Occupation
First-Line Supervisors of Housekeeping and Janitorial Workers
Industry
Janitorial Services
Posted
13 days ago