IT Equipment Manager Corporate Technologiesis a leading provider of managed IT solutions to businesses and institutions in Michigan, Minnesota, North Dakota, California, New Jersey, Indiana, Iowa, Virginia, Maryland, Idaho, Ohio, Illinois, Florida, New Mexico, Oklahoma, Arkansas, Louisiana, and Washington DC. With over 45 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium-sized businesses. We offer unique IT solutions, including managed IT services, cloud services, cybersecurity, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development. Corporate Technologies is hiring an IT Equipment Manager. The IT Equipment Manager is responsible for coordinating and managing the lifecycle of customer IT equipment, including receiving, inv The IT Equipment Manager is responsible for coordinating and managing the lifecycle of customer IT equipment, including receiving, inventory management, equipment setup and configuration, shipping, returns, and final disposition. This position serves as a key coordination point between customers, Account Management, technical teams, vendors, and operations to ensure equipment is properly received, configured, deployed, tracked, returned, and dispositioned. The ideal candidate is highly organized, technically capable, detail-oriented, and able to maintain accurate equipment and inventory records across multiple customers.entory management, equipment setup and configuration, shipping, returns, and final disposition.
Position Summary:
The IT Equipment Manager is responsible for coordinating and managing the lifecycle of customer IT equipment, including receiving, inventory management, equipment setup and configuration, shipping, returns, and final disposition. This position serves as a key coordination point between customers, Account Management, technical teams, vendors, and operations to ensure equipment is properly received, configured, deployed, tracked, returned, and dispositioned. The ideal candidate is highly organized, technically capable, detail-oriented, and able to maintain accurate equipment and inventory records across multiple customers.
Key Responsibilities
Equipment Shipping & Receiving:
Receive incoming IT equipment, customer returns, and vendor shipments.
Verify received equipment against purchase orders, customer requests, or other available documentation.
Prepare, package, and ship equipment to customer locations and end users.
Maintain accurate shipping and receiving records, including carrier and tracking information.
Coordinate shipment pickups and deliveries as needed.
Assist Account Management with shipment status, tracking issues, lost or damaged shipments, and other shipping-related questions.
Escalate discrepancies, damaged equipment, or shipping issues to the appropriate team.
Equipment Setup & Configuration:
Perform initial setup and configuration of desktops, laptops, monitors, mobile devices, and other supported IT equipment.
Prepare new equipment for customers or end-user deployment based on established technical standards and procedures.
Install required software, updates, and standard applications as directed.
Assist with device enrollment and provisioning into supported management platforms.
Apply asset tags and record serial numbers, asset identifiers, assigned customer, and other required information.
Verify equipment is properly configured and operational prior to shipment or deployment.
Coordinate with technical teams when advanced configuration or troubleshooting is required.
Reset, wipe, or prepare returned equipment for redeployment in accordance with established procedures.
Customer Returns & Equipment Disposition:
Receive and document customer equipment returns.
Maintain accurate tracking of returned equipment from receipt through final disposition.
Inspect returned equipment and document its condition.
Coordinate with Account Management, technical teams, vendors, and other stakeholders to determine appropriate disposition.
Track equipment designated for redeployment, repair, vendor return/RMA, storage, recycling, or other disposition.
Coordinate vendor warranty and RMA returns when appropriate.
Follow up on outstanding customer returns and equipment discrepancies.
Maintain appropriate documentation supporting equipment disposition and chain of custody.
Customer Inventory & Asset Management:
Maintain accurate customer equipment and inventory records.
Record equipment as it is received, configured, shipped, returned, reassigned, or dispositioned.
Track key asset information including serial numbers, asset tags, customer assignments, equipment status, and location.
Assist Account Management with customer inventory questions and reconciliation.
Perform periodic reconciliation of physical inventory against inventory records.
Identify and research discrepancies between physical equipment and inventory systems.
Maintain organized and clearly identified storage of customer-owned equipment.
Assist with maintaining accurate hardware lifecycle information.
Account Team & Operational Support:
Provide equipment and inventory support to Account Management and Operations.
Research and resolve shipping, receiving, inventory, and equipment-status questions.
Provide shipment tracking and equipment status information when requested.
Coordinate equipment requests and deployments with Account Management and technical teams.
Maintain accurate documentation within applicable business and asset-management systems.
Escalate missing equipment, inventory discrepancies, configuration issues, or other exceptions to the appropriate team.
Qualifications:
High school diploma or equivalent required; associate degree, technical training, or relevant IT experience preferred.
Experience with IT equipment, inventory management, shipping/receiving, IT asset management, desktop support, or similar responsibilities preferred.
Working knowledge of common business IT equipment, including laptops, desktops, monitors, docking stations, mobile devices, and peripherals.
Basic understanding of Windows workstation setup and configuration.
Strong organizational skills and attention to detail.
Ability to accurately maintain equipment, inventory, and transaction records.
Strong written and verbal communication skills.
Comfortable working with Microsoft Outlook, Excel, Teams, and other business applications.
Ability to prioritize multiple requests and follow tasks through completion.
Strong customer-service mindset and ability to work effectively across Account Management, Operations, and technical teams.
This pay range for this position is $20.00 - $24.00 per hour
Benefits:- 401(k) matching
- Dental Insurance
- Disability Insurance
- Flexible Spending Account
- Health Insurance
- Health Savings Account
- Life Insurance
- Mileage Reimbursement
- Paid Time OffPaid Training
- Expense Reimbursement
Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
Compensation details: 20-24 Hourly WagePI4e3fe1a57011-31181-41796555
