Capture Manager, Amazon Leo Government

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Amazon Leo Government (ALG) is to leverage Amazon Leo and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers. We have an immediate opening for a Capture Manager to support the ALG team focusing on U.S. Government customers in the Defense, National Security, and Federal Civilian areas. As a Capture Manager, you will perform a pivotal role in defining and implementing customer-oriented services for Amazon Leo satellite communication services serving government customers. You will work with the ALG Business development teams to close business at a rapid rate and scale to include improved RFI responses, pre-RFP customer education and shaping, and even unsolicited proposal initiatives. The ideal candidate will possess appropriate experience and the necessary clearances to work with the defense and intelligence communities. They will possess a deep industry background that enables them to engage and communicate effectively in a wide range of technical and business discussions with internal ALG colleagues, aerospace/satellite partner organizations, and end customers. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies. Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards. The best candidates will have foundational knowledge of capture process related to U.S. Government. They will be able to lead development of a strategic ALG Capture strategy and ensure required investments are reflected in the business plan and meet long-term ALG goals and objectives. They must have expertise and experience with Customer Relationship Management (CRM) using tools like cloud-based Salesforce or similar relevant tools. Key job responsibilitiesAs a Capture Manager for Amazon LEO focusing on government customers, you will have the exciting opportunity to help shape and deliver on a strategy to build broad use of Amazon’s Leo broadband communication systems for government users. Develop and utilize an integrated, data-driven customer relationship management (CRM) software solution, like Salesforce, to help manage, track, and store information related to ALG current and potential customers. Maintain and monitor the ALG opportunity pipeline; generate needed reports to support strategic planning and go-to-market campaigning Provide ALG leadership with CRM data to monitor opportunity pipeline health Identify bid opportunities through direct interactions with existing and prospective DoD and national security customers, as well as, through a wide range of industry forums and procurement resources Develop a plan for understanding the customer’s requirements, issues, and needs during the pursuit and capture phases and lead planning sessions with core team Develop and execute a plan for shaping customer opportunities Own the pursuit of ALG opportunities, linking Business Development activities into the Proposal activities Serve as a key member of the Amazon Leo Government team identifying and responding to pursuit opportunities, leveraging knowledge of U.S. government acquisition guidelines and experience with government RFP/BAA compliance requirements Gather, assess, and validate customer requirements leveraging knowledge of government contracting, to create a targeted, differentiated win strategy Ensure timely development of final win themes, win strategies, value propositions, and differentiators Manage opportunity validation and maturation to assist ALG in determining Pursue/ No pursue and Bid / No Bid decisions Lead internal opportunity problem-solving, gate review discussions and RFI response Partner with ALG program, sales, and Product teams to identify process improvement opportunities and implement solutions Develop, manage, and execute the proposal response plan while working with key internal ALG stakeholders (e.g., sales teams, service teams, legal, contracts, and proposal support) to understand and navigate government procurement processes and procedures. Be a thought leader with respect to customer program pursuit, proposal responses, win themes, ROI analyses, technical discriminators, innovative business solutions and strategies, and price-to-win Create consensus on overall opportunity capture strategy Analyze capture performance, measure capture productivity, create dashboards, and report insights Maintain and develop capture related tools or reports that align, and simplify, monthly business reviews, annual planning, and forecasting processes