Pharmacy Member Services Specialist – CPhT – Montvale, NJHealthCare Support is seeking a strategic, client-focused Pharmacy Member Services Specialist – CPhT to join a growing PBM organization. In this role, you’ll provide administrative oversight and case management support. You will ensure timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. Schedule Monday–Friday, 8:30 AM–5:00 PMCompensation $50,890 - $63,612 | $24.50–$30.60/hour
Benefits:- Medical, dental, and vision insurance
- Multiple medical plan options, including HSA-eligible plans
- Benefits effective the 1st of the month following hire 401(k) company match: 50% of the first 4% contributed 100% immediate vesting
- Paid Time OffTuition reimbursement
- Short-term and long-term disability
- Basic Life & AD&D insurance at 2x salaryFSA and HSA options
Daily Responsibilities:- Manage assigned member cases using the population health management system, ensuring timely completion and accuracy
- Serve as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issues
- Provide high-quality, consistent, and empathetic support to members
- Support concierge-level services and assist with member-focused projects under pharmacist supervision
Required Qualifications:- Active Pharmacy Technician Certification CPhT2+ years of experience in PBM, MTM call center environment OR 4+ years of hospital/retail pharmacy
- Interested in being considered?
- If you are interested in applying to this position, please click Apply Now for immediate consideration.
Call:
407.636.5712 Schedule a time to connect: https://calendly.com/brandon-schabbel/interviewEmail:Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
