Commission Analyst General Function: Ensure timely and accurate submission of License, Consulting, or Support Services Sales Teams commissions and/or bonuses in accordance with accepted compensation plans, terms and conditions, standard business practices, and internal controls. Partner with customers to research and satisfactorily resolve compensation related inquiries.
Responsibilities:- Manage all aspects of plan and hierarchy setup required for Sales Representatives and Managers within assigned territories
- Analyze and adjust transactions to ensure accuracy per plan eligibility guidelines
- Review and process appropriately approved sales credit adjustments (e.g. JE's)
- Calculate, validate accuracy of, and submit monthly and/or quarterly commission payments to Management within specified deadlines
- Validate and register approved teaming agreements
- Assist Sales and Finance customers in reconciliation of sales credit and commission as required
- Engage with customers to research and accurately resolve commission and/or bonus payment related inquiries
- Provide required guidance or training to key customers and stakeholders on commission relevant processes and deadlines, use of available reports, reconciliation responsibilities, eligibility, and/or dispute resolution workflow
- Partner with Contracts and Order Administration Teams where necessary to ensure accurate booking of more complex orders
- Develop and conduct internal peer training as assigned to ensure ongoing process cohesiveness
- Effectively communicate process or policy deficiencies to Management and actively partner with key players to implement required change
Qualifications:- BA/BS required, preferably in Business or related field 1-2 years of professional work experience
- Innovative problem solver with strong analytical and decision making skills
- Ability to meet strict deadlines and work under pressure
- Willingness and ability to work extended hours when required
- Excellent customer service focus
- Ability to work productively independently and in a team environment
- Strong written and verbal communication skills
- Demonstrated knowledge and use of Excel spreadsheets
- Capacity to learn quickly and adapt to change
- Prior compensation experience and/or familiarity with Oracle Applications a plus
Reports To:
Manager, North America Sales Compensation Works With: Sales Representatives or Consultants. Sales Management. Line of Business Finance, Human Resources and Operations, Global Incentive Planning, North America Tactical Planning
