Job Title Payrate: $42.00 - $47.00/hr.
Responsibilities:- Knowledge of Cisco call manager and Cisco Unity VMProgram and trouble shoot VOIP phone and telecom issues
- Administer licensing and users on call Manager
- Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines
- Perform network cable pulls and install network drops
- Work with the network team in resolving network, wireless and VoIP issues
- Resolve trouble tickets with Help-Desk team with end-to-end resolution
- Maintain and support tributary equipment belonging to USMMABasic physical layer troubleshooting for Network Switches and fiber connections
- Support Wireless access points and WAP installations
Perform other duties that can arise in support of USMMAQualifications 3 years' experience working with VOIP Call manager 1-3 years' experience with Network and wireless equipment 1-3 years' experience performing network cable pulls, network drops and fiber connectivity troubleshooting 1-3 years' experience working with ISP, demarc, fiber, POTS and Fax line connectionsCCNA or VOIP certification preferred
Desired Skills:- Attention to Detail – able to efficiently process individual tasks quickly and accurately
- Integrity – ability to be honest and maintain strong moral principles
- Procedure Development – ability to develop, maintain and drive standardized processes, procedures and workflows through the organization
- Attitude - driven to constantly learn and adapt to new technologies and solutions
- Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students
The typical base pay for this role across the U.S. is: $42.00 - $47.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select.
Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
