Lodging Business Operation ManagerResponsible for the executive management, administration, technical and professional direction of the lodging business operation in accordance with Air Force standards. Exercises managerial authority to set long-range plans, goals, and objectives that integrate higher headquarters policies with local installation and squadron needs. Develops policies and procedures, which result in efficient and effective operation and utilization of all lodging assets. Structures organization to optimize use of resources and maximize efficiency and effectiveness of the lodging operation. Plans, schedules, and coordinates major activities for lodging projects and facilities with other installation squadrons and appropriate personnel to integrate and/or promote lodging operation and interests with other organizations on the installation. Performs or directs periodic or scheduled surveys, audits, and inspections to determine adequacy of lodging conditions, compliance with requirements, and to evaluate effectiveness of financial management/controls. Develops installation lodging cost reduction procedures and techniques. Prepares budget estimates and controls of disbursement of funds. Formulates current and long-range income and expense (operating), capital requirements, cash flow, and rate determination budgets. Performs surveillance over budget projections versus expenditures and accountability and disbursement of funds and evaluates and monitors occupancy and personnel expenses and payroll, maintenance, and supply costs to maintain profitability. Formulates current and long-range plans and justification for new lodging construction and major renovations and facility improvements using statistical and narrative information from lodging surveys and audits. Coordinates with Financial Management, Civil Engineering, and other appropriate organizations to obtain assistance and garner support. Establishes and maintains a cooperative liaison with local, state, and/or national lodging organizations, and chamber of commerce to foster better relations and enhance support of the installation's lodging requirements. Manages a distinguished visitor program. Oversees or directs a commercial lodging program for off-base quarters. Develops performance work statements for the Linen contract services. Measures compliance through inspections, audits, and customer critiques. Determines whether contractor performed work meets contract standards for authorization of payment. Determines goals and objectives for each subordinate supervisor and section. Develops or oversees the development of work plans used by subordinate supervisors. Hears and resolves group grievances or serious employee complaints. Makes decisions on training needs and encourages employee self-development. Evaluates subordinate supervisors and serves as the reviewing official on evaluation of nonsupervisory employees. Assures reasonable equity of performance standards and rating techniques developed by subordinate supervisors. Selects candidates for key vacancies and coordinates/approves recommended selection of other positions, taking into consideration skills, qualifications, and mission requirements. Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment. Recognizes and takes appropriate action to correct situations posing a threat to health and safety of subordinates. Performs other related duties as assigned. Will perform "on-call" duties on a rotational basis during non-staffed hours of operation.
