Transportation Router - PCN 9999

Reports to: Transportation Route Supervisor

School/Department: Transportation

Pay Grade: Manual Trades/Hourly Pay Grade 5Wage/hour status: Non-Exempt

Work Days: 261 Created/revised: September 2020 Primary Purpose

Qualifications: Education/Certification High School Diploma or GEDValid Texas Commercial Driver's License with P and S endorsements or Possess and have maintained a valid Driver's License for 5 years Successful completion of the Humble ISD Bus Driver Training Program Current DPS Texas School Bus Driver Safety Training Certificate Pass annual DOT physical and drug screen and all other requirements of school bus drivers Special Knowledge/Skills Knowledge of the geography of Northeast Harris County and Humble ISD schools and streets/roads in particular Knowledge of routing and scheduling software and best routing practices Knowledge of District and Transportation goals and guidelines as they apply to routing Skill in utilizing specialized routing software to develop route schedules Skill in assisting telephone/radio and walk in customers simultaneously using proper telephone etiquette and customer service techniques in a fast, friendly, and flexible manner Skill in MS Office (Word, Excel), internet resources, and other softwares Skill in communicating effectively and clearly, both verbally and written, utilizing tact and diplomacy and remaining calm in emergency situations Skill in English grammar, spelling and punctuation (written and verbal) and proofreading Skill in navigating online mapping applications to provide accurate directions to specific locations and routes Ability to analyze situations accurately, troubleshoot, and adopt an effective course of action Ability to process a high volume of customers Ability to drive a school bus route as the needs of the business dictates. Ability to manage multiple complex tasks simultaneously and independently to meet deadlines and exercise good judgment. Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision Ability to work under pressure situations and prioritize effectively Ability to comprehend complex systems and technical informationAbility to maintain confidentiality of privileged and sensitive informationAbility to maintain professional behavior, appearance, and work ethic to represent the school district in a positive manner at all times Ability to maintain effective working relationships with District staff, outside organizations, elected officials, and the general public. Experience Minimum of 2 years school bus driving experience and/or routing experience in a transportation related field preferred Bilingual in Spanish helpful Major Responsibilities and DutiesAssist with the development of bus routes in accordance with Texas Education Agency guidelines. Coordinate and recommend adjustments to or additions of bus runs to ensure consistency with district policies, guidelines, and best practices. Assist in assignment of bus drivers, vehicles, and substitutes for morning and afternoon shifts. Assist in coordinating co-curricular transportation. Assist with or prepare special education bus routes and ensure that drivers maintain a route folder with accurate descriptions of their bus routes. Assist in coordinating and scheduling summer school routes. Drive bus routes as requested by management. Communication 1. Notify drivers, parents, and school personnel of any changes in a student's bus service, such as an address change, change in pick-up and drop-off location, change in time or bus change as needed. Maintain good public relations with students and school personnel. Interact with special program administrators and school officials concerning transportation of special education students. Help campuses to place new students on buses and advise drivers of new or dismissed students 5. Maintain a positive and effective relationship with coworkers, supervisor, District officials and employees, outside agencies and organizations. Provide outstanding customer service. Maintain good judgment and decision making when dealing with supervisor, co-workers, District officials and employees, outside agencies and organizations. Policy, Reports and Laws 1. Comply with all federal and state law, State Board of Education rule, and board policy in transportation area. Comply with applicable personnel policies 3. Maintain and file all reports, records, and other documents as required. Other 1. Serve as substitute bus driver as needed. 2. Maintain confidentiality of privileged and sensitive information when received and distributed to appropriate designees as directed by the Director of Transportation. 3. Attend professional growth activities to keep abreast of innovations related to position. 4. Maintain an organized work environment. 5. Perform other duties as assigned.

Supervisory Responsibilities: Provide guidance and direction to bus drivers and attendants.

Equipment Used: Computer and peripherals, GPS software, routing software.

Working Conditions: Mental Demands/Physical Demands/Environmental Factors Maintain emotional control under stress Frequent interruptions Prolonged use of computer and repetitive hand and arm motions Work inside and outside Moderate exposure to noise, extreme temperatures, and vehicle fumes Occasional travel outside of school boundaries along with district-wide travel Deadline driven workload Prolonged use of equipment and computers with repetitive hand motions Frequent contact with parents, community, and/or other district/campus employees Prolonged and irregular work hours flexibility with schedule to include AM/PM/Weekend shifts and special projects to meet transportation operational needs Frequent walking, standing, climbing, stooping, bending, kneeling, reaching, heavy lifting, and carrying Daily attendance and punctuality are essential functions of the job The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Approved by Date Reviewed by Date