Field Engineer (Duluth)

What You'll Do: Install diagnostic imaging equipment effectively and efficiently. Assist/perform preventive maintenance and calibrations per equipment specifications and standards. Interact with customers to identify customer issues/needs, maintaining excellent customer relations. Properly troubleshoot, diagnose and service multiple products in one or more modalities. Answer technical and applications questions for internal and external customers and escalate to appropriate person if necessary. Improve personal productivity by enhancing product knowledge and skill set through formal and on the job training. Provide accurate and timely service reports, part orders, part returns, timecards, and expense reports and all other required reports. Respond to colleagues in a timely manner with ordinary courtesy (Service Support, Finance, Sales, etc.); maintain frequent contact with manager to present information or recommendations.

Qualifications: Two-year post-secondary degree or certificate in electronic technology or equivalent training.

Experience: Minimum of three years work experience, preferably in digital imaging field or experience in a specific modality. Experience servicing diagnostic imaging equipment is preferred, experience with CT a plus.

Skills: Computer proficiency with Microsoft Office products. Demonstrated ability in the use of hand and power tools. Excellent interpersonal, organizational, and communication skills. Must be a self-starter who is able to work both independently and in a team environment, willing to travel overnights as needed, and be available for calls during off-hours.

Abilities: Perform specialized or technical work with unclear guidelines. Work is often analytical and involved, requiring judgment where policies and methods are not well-established. Ability to independently lift and carry up to 50 pounds. Must have a valid driver's license and clean driving record.