Night Auditor

st louis union station hotelSt Louis, MOEntry L2

Job Description

Responsibilities Include:

Accommodating hotel guests by registering and assigning rooms.
Verifying guest identification
Issuing room keys
Transmitting and receiving messages
Keeping records of occupied rooms and guests’ accounts
Presenting statements to and collect payments from departing guests
Answering calls and connecting callers to the appropriate extensions
Use of the computer system to assist the hotel guests at check-in and check-out
Keeping records of room availability along with making and confirming reservations
Answering inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel or area
Advising housekeeping staff when rooms have been vacated and are ready for cleaning
Contacting housekeeping or maintenance staff when guests report problems
Performing simple bookkeeping activities, such as balancing cash accounts
Recording of guest comments or complaints and refering guest to supervisor if needed

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Level

Entry L2

Location

St Louis, MO

Occupation

Hotel, Motel, and Resort Desk Clerks

Industry

Hotels (except Casino Hotels) and Motels

Posted

yesterday