HME Medical Equipment Technician II

What You Will Do: Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations. Transport equipment safely using company vehicles, managing delivery routes, and coordinating pick-ups of used equipment items. Assemble medical devices on-site and provide clear, compassionate demonstrations to patients and families to ensure they understand how to use the equipment safely. Completes all required documentation for equipment setups, deliveries, and pickups in compliance with company policies and regulatory requirements. Accurately process transactions, including new customer registration, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work-in-progress updates. Understands reimbursement guidelines, secures necessary signatures, and documents all information required to support proper reimbursement. Conducts home visits to perform equipment quality checks and reinforce safe and appropriate equipment use. Performs routine preventive maintenance and minor repairs according to manufacturer guidelines and company standards. Cleans and decontaminate equipment per manufacturer instructions and organizational infection control protocols. Available for on-call assignments as needed (after business hours &/or weekends). Essential Qualifications High School or GED Equivalent or equivalent combination of education and experience

Drivers License: Licensing Board Upon Hire Preferred Education, License/Certification, or Work Experience: Experience with Medical Equipment 1-3 years of related work experience Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.