Woolly Bugger Solution is looking for a Computer System Administrator to provide equipment technical support to Headquarters STARCOM personnel at Patrick Space Force Bases, FLJOB TYPE: Full-TimeSTARTING DATE: ASAP PRIMARY DUTY RESPONSIBILITIES: We have a full-time Computer System Administrator position that provides technical support for communications equipment, peripherals, network, and software. Provide technical guidance in use of Microsoft Windows, peripheral/shared drive mapping, browser compatibility/configuration for web-based systems, and proposed technical solutions after troubleshooting error messages or other issues. Guide customers to the vESD link on their desktop and give instructions on how to open a ticket with the Communications Focal Point (CFP).
OTHER DUTIES INCLUDE: -
Provide support to STARCOM HQ location at Patrick SFB, FL. - Provide support and resolve issues computer networks and equipment.- Provide systems accounts for NIPRNET and SIPRNET workstations and provide systems support. - Set up or modify user access to the classified internet and e-mail accounts. - Troubleshoot any connectivity or configuration issues. - Support users with movement of data from classified to unclassified systems. Provide cell phone support.
Required Experience/Skills:- An active TS//SCI clearance is required for this position
- Security + Certification
- 3+ years of experience supporting DoD communication networks
- Knowledge of USAF, US Space Force Information Technology policies and procedures
- Accustomed to professionally working with senior leaders.
- Experience with providing technical guidance to users
- Ability to multi-task with high-quality products in high-tempo, collaborative environment
- Proficiency with Microsoft Office Suite (i.e., Word, Excel)
- Excellent verbal and written communication skills
- Ability to meet deadlines and deliverables with minimal guidance EDUCATION/CERTIFICATION: Security +; BA/BS or MA/MS desiredSECURITY CLEARANCE: Top Secret / SCI RELEVANT EXPERIENCE: Deep experience in initiating and/or developing Government specified content for USSF programs. Experience in providing strategic advice, technical guidance, analysis and recommendations for mission and program challenges.
