Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThis is NOT a remote position. Job location is in Dallas, TXProvider shall be responsible for performing the following duties: On an on-demand basis as requested by Hudson, provide qualified technician(s) to perform any requested onsite technical support at the locations below, which shall include assisting with break-fix, install, moves, adds and changes, and asset management for Hudson.
What you'll be doing:
Technician Responsibilities Break-fix office (including conference room) and end user system support Desktop Peripheral Network Phone Mobile Device Video Conferencing Projection If applicable, break/fix documentation: Updating tickets to document tasks performed, results and any outstanding actions Install Deployment of new office and end user systems as outlined above Moves Relocation of existing end user and or office equipment Adds Addition to existing networks Changes Changes to existing network or configuration Asset management Documentation of deployment of end user systems End User device warranty return management Technician classification and minimum dispatch requirements: • On-Demand (OD) oMinimum 4 hours per dispatch not to exceed 8 hours in a day without Provider manager's approval oDispatch on As-Needed Basis Hudson shall provide advance notice as available for each request Technician Tools Technician(s) assigned hereunder shall carry the following standard equipment for all on-site dispatches: Functioning Laptop running Windows 10 and including: Wireless Ethernet Serial Console Cable Workplace type: On-site Working About NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Job Summary
Job number: R-129407 Profession: Service Delivery and Client Success
