Toast in Boston seeks a Senior Manager of Talent Operations to lead front-line support for benefits, leave, and employee inquiries across North America. You will report to the Director of Talent Operations and drive a global shared services approach to optimize the employee experience.
You will coach a team of people operations professionals, define SLAs, and partner with Legal and Finance to ensure compliant, scalable services. Proficiency with HR systems and AI-enabled workflows will be valued.