Payment Specialist I
east west bankLos Angeles, CA
Payment Specialist I
east west bankLos Angeles, CAJunior L3
Financial Transactions Processing, Reserve, and Clearinghouse ActivitiesOther Activities Related to Credit IntermediationCommercial Banking
APPLY NOW (opens in a new tab)Overview:
As a Payment Specialist, you help ensure accurate and compliant ACH, EFT, and wire payments. You will operate in a fast-paced banking environment, focusing on processing, researching, and reconciling payments while upholding security and fraud prevention. You will work closely with internal teams to resolve disputes, exceptions, and chargebacks within established SLAs, contributing to reliable, timely settlements. This role sits in Banking Operations/Back Office, offering growth opportunities and exposure to a high-volume payments ecosystem. You'll join a stable, growth-minded bank that values precision, regulatory adherence, and cross-functional collaboration. Compensation / Benefitscareer path development opportunitiescompetitive base paystable, growing organization
Responsibilities:
- Process and reconcile ACH and EFT activities in line with NACHA rules and bank procedures
- Research and resolve ACH rejects and exceptions within SLAsInvestigate discrepancies and unauthorized transactions, including chargebacks
- Monitor and clear ACH fraud alerts per policy
- Track status of pending ACH batches and coordinate responses with internal teams
- Review and process EFT claims with supporting documentation and logs, updating resolution status
- Handle exception reviews and daily reconciliation tasks
- Cross-train and support wire processing activities
- Perform other duties as assigned
- Key requirements1–2 years in banking with strong ACH and wire processing knowledge
- Knowledge of NACHA rules and card network requirements10-key by touch, 40–50 WPM with high accuracy
- Understanding of general ledger, debit/credit reconciliation
- Ability to multitask in a secure, production environment
- Proficiency in Microsoft Word and ExcelStrong verbal and written communication
- Knowledge of FIS core and payment systems (preferred)
- Willingness to work afterhours, weekends, and overtime as needed
- Legal authorization to work in the United Statesstrong attention to detaileffective communicationmultitaskingACH processingEFT claims processingNACHA compliance
Matching similar jobs
Level
Junior L3
Location
Los Angeles, CA
Occupation
Bookkeeping, Accounting, and Auditing Clerks
Industry
Financial Transactions Processing, Reserve, and Clearinghouse Activities
Posted
yesterday